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BMW of West Chester

West Chester, PA

4.8
3,056 Reviews
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1275 Wilmington Pike

West Chester, PA

19382

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Showing 3,056 reviews

October 12, 2024

Scott and BMW of West Chester were tremendous to work with. It was our best car buying experience ever! From the customer service during our shopping phase, to when we took delivery, Scott and BMW of wes More

by Kristin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

BMW of West Chester responded

We are truly gratified to hear you were so pleased with thoughtful, helpful and efficient purchase experience delivered by Scott. Many thanks for choosing BMW of West Chester!

October 10, 2024

I like dealing with Joe, the service manager. He always responds to my concerns in a timely manner More

by notestokaren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Izzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

BMW of West Chester responded

We are delighted to hear you enjoy working with Joe as your service advisor. Thank you for choosing BMW of West Chester!

Oct 14, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the timely assistance delivered by Joe. Many thanks for choosing BMW of West Chester!

October 09, 2024

Very pleasant and respectful staff. Listened to our concerns and made us feel important. Would recommend this dealership to anyone looking for a BMW. Even for us it's a far drive, bu More

by sbiddle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

BMW of West Chester responded

We are delighted to hear the performance of our service team here at BMW of West Chester made the extra drive to service here so worthwhile.

October 09, 2024

Scott made my experience enjoyable, he took care of everything and exceeded my expectations. I would definitely do business with him again. More

by gjones
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

BMW of West Chester responded

Thank you for your wonderful recognition of Scott for the enjoyable purchase experience he delivered. Many thanks for choosing BMW of West Chester!

Oct 14, 2024 -

BMW of West Chester responded

We are thrilled to hear you were so pleased with the purchase experience delivered by Scott. Many thanks from all of us here at BMW of West Chester!

October 09, 2024

Dan made the whole process of ordering, waiting, and picking up my new X5 an easy process. This is the 4th BMW I have purschased here and would not hesitate to purchase again. More

by KATHYWEAVER1
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Stangl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Capparelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

BMW of West Chester responded

We are gratified to hear that Dan and our team have once again made your purchase the easy experience we always strive for. Thank you for continuing to be a valued member of the BMW of West Chester family!

Oct 14, 2024 -

BMW of West Chester responded

We are delighted to hear Dan delivered the another great experience for you. Thank you for being a valued member of the BMW of West Chester family.

October 08, 2024

My first time going to a bmw dealership. Also my first time buying one. Anthony made the whole experience seamless and awesome. I highly recommend Anthony and this dealership More

by joe_miller_2009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilmer Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Vitelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

BMW of West Chester responded

We are delighted to hear Anthony delivered an awesome first time BMW purchase for you! Many thanks for choosing BMW of West Chester!

October 08, 2024

I was having problems with my Bmw radio and I called Rachel in the morning. She called me back as soon as she came into the office. She saw me at my convenience. Spent an entire hour with me, figuring o More

by troutdr38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel D'Asaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel
Oct 09, 2024 -

BMW of West Chester responded

We are delighted to hear Rachel was able to deliver the knowledgeable and effective assistance we always for here at BMW of West Chester!

October 08, 2024

Caroline was extremely helpful. However, I specifically went there for brake replacement on 10/1 (scheduled after my inspection during September and the brake pads were never order More

by Gray Lambe
Recommend Dealer
Yes
Employees Worked With
Caroline Combs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

BMW of West Chester responded

We regret the delay in notification of the arrival of your rear brakes. We look forward to a full resolution on your upcoming appointment Friday Oct 11.

October 08, 2024

This is the 7th car I have purchased from Kevin and Justice. The reason I go back is due to their attentiveness to detail, communication and responsiveness. They do a great job. More

by Chris.fazzini
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice Mogano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Mahoney
Oct 08, 2024 -

BMW of West Chester responded

We are truly gratified to hear Kevin, Justice and our team have once again delivered the attentive and responsive purchase experience you have come to rely on here at BMW of West Chester!

October 07, 2024

Always a pleasant experience, especially working with Jay Miller. He is very professional and competent. More

by boltforce
Recommend Dealer
Yes
Employees Worked With
Jay Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pendleton King
Oct 08, 2024 -

BMW of West Chester responded

We are delighted to hear Jay has once again delivered the pleasant and professional purchase experience we always strive for here at BMW of West Chester!-

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