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BMW of West Chester
West Chester, PA
3,099 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,099 reviews
June 25, 2025
From start to finish the team at BMW WC took care of me and my car. They were friendly and detailed about my services. and my car. They were friendly and detailed about my services. More
by mirab2000
Verified CustomerEmployees Worked With
June 25, 2025
We recently purchased our new BMW X3 and had the absolute pleasure of working with Lauren throughout the process. From start to finish, she was knowledgeable, patient, and genuinely committed to making sure pleasure of working with Lauren throughout the process. From start to finish, she was knowledgeable, patient, and genuinely committed to making sure we had the best experience possible. Lauren took the time to understand exactly what we were looking for and helped us find the perfect vehicle that checked every box. She made what can often be a stressful process feel seamless and even exciting. Her communication was clear and timely, and she went above and beyond to make sure we felt confident every step of the way. We couldn’t be happier with our new BMW X3—it’s everything we hoped for and more. Thank you, Lauren, for your incredible service and for helping us drive away in a car we truly love! More
by Stephroge1
June 24, 2025
Great service got me into the shop very quick even though I did not have an appointment I did not have an appointment More
by Rhorton
Employees Worked With
June 24, 2025
Great service advisor They were able to fit my service into their schedule within the day that my emergency developed into their schedule within the day that my emergency developed More
by HRHOOPS
June 23, 2025
Very good, knowledgeable people to work with at this dealership. I am happy with the service. dealership. I am happy with the service. More
by SBA.FOLK.ART
Employees Worked With
June 23, 2025
Greet communication, follow through and focus. Appreciate the professionalism and customer focus. Why a 15 word minimum? Appreciate the professionalism and customer focus. Why a 15 word minimum? More
by JEFFBRADY0
Employees Worked With
June 23, 2025
Caroline was wonderful to work! I only went to west chester bc of the recall issues..I’ve had awful experiences the last 2 -3 visits.. but I’ll be back if I can work with Caroline a I only went to west chester bc of the recall issues..I’ve had awful experiences the last 2 -3 visits.. but I’ll be back if I can work with Caroline again. More
by Kphil24
Employees Worked With
June 23, 2025
The advice given to me was very good and the service performed on my car was good. Overall I rate the experience as excellent. performed on my car was good. Overall I rate the experience as excellent. More
by PEEPATERRY
Employees Worked With
