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BMW of West Chester
West Chester, PA
3,045 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,045 reviews
August 09, 2024
Service advisor always very concise with explanation of the service and future services as qell the service and future services as qell More
by kwkbanahene
Verified CustomerEmployees Worked With
August 09, 2024
Service was excellent, they got me in and out quickly and took care of fixing something I had not mentioned when I set up my appointment online. All very professional. took care of fixing something I had not mentioned when I set up my appointment online. All very professional. More
by globaljusticellc
August 09, 2024
My experience at BMW of West Chester with Scott Gately was the best experience I have ever had in purchasing a new or Certified Pre-Owned vehicle. From the moment we met, everything that followed was stre was the best experience I have ever had in purchasing a new or Certified Pre-Owned vehicle. From the moment we met, everything that followed was stress-free. Scott is a very professional, knowledgeable and, most importantly, personable representative of BMW. The whole process, from identifying a potential purchase through the discussion of the financial aspects of the transaction to the tutorial prior to driving away with my purchase, was seamless. I was extremely comfortable with the complete process and highly recommend Scott to any future BMW customer. More
by Steve
August 08, 2024
Justice was easy to work with - met my needs and had great communication and follow up skills. If I were still working I’d hire him into my team. great communication and follow up skills. If I were still working I’d hire him into my team. More
by hagerty
August 06, 2024
I had a great experience with BMW of Westchester where I shopped for a new vehicle and ended up building one and having it delivered. The whole experience was easy and pleasant. I felt like everyone was pr shopped for a new vehicle and ended up building one and having it delivered. The whole experience was easy and pleasant. I felt like everyone was professional and helpful. More
by BMWFan24
August 06, 2024
Stopped in last week to pick up a used M3. Lauren did a great job of getting me in to see the car before anyone else, and making the rest of the process seamless. Would highly suggest for a Lauren did a great job of getting me in to see the car before anyone else, and making the rest of the process seamless. Would highly suggest for anyone looking for a used BMW! More
by Dalton
Employees Worked With
August 06, 2024
Excellent service from beginning to end from Robert Madden and the sales team at BMW of West Chester. Open lines of communication through the process, listened to what I wanted, and delivered. Madden and the sales team at BMW of West Chester. Open lines of communication through the process, listened to what I wanted, and delivered. More
by kevin.durning
August 04, 2024
Justice was very good to work with. He looked into every option to get the best price for me. He looked into every option to get the best price for me. More
by serf1166
August 01, 2024
Dealership is relatively local. Seems like a high quality full service dealer. I’m just starting to work with them but I can’t imagine there will be any weaknesses. Seems like a high quality full service dealer. I’m just starting to work with them but I can’t imagine there will be any weaknesses. More
by quaker02
Employees Worked With
July 31, 2024
This is my first BMW and my first BMW experience through BMW of West Chester. From the time of initial contact till delivery of the vehicle, Justice Mogano has been diligent, courteous, and professional. BMW of West Chester. From the time of initial contact till delivery of the vehicle, Justice Mogano has been diligent, courteous, and professional. He is very quick to respond to all my questions and made the buying/trading process effortless. Even when I took delivery of the car (pre-owned) and experienced an issue the same day (mechanically), the Service and Scheduling team were able to fit me in and address the issue very quickly. I highly recommend Justice in Sales if you are looking for a BMW from BMW of West Chester! More
by Ludatic
