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BMW of West Chester

West Chester, PA

4.8
3,050 Reviews
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1275 Wilmington Pike

West Chester, PA

19382

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Showing 3,050 reviews

May 10, 2024

Caroline is so nice to work with. She is easy to talk to, and gets answers to my questions. More

by chrissyralston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Combs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the informative service experience facilitated by Caroline. Many thanks from all of us here at BMW of West Chester!

May 10, 2024

Jay and Nick were great to work with; great experience. Took time to walk us through our new vehicle. More

by MAENMASSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Capparelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

BMW of West Chester responded

Thank you for your wonderful recognition of the purchase experience facilitated by Jay and NIck! Many thanks again for choosing BMW of West Chester!

May 09, 2024

Excellent service. Attentive and clear. Both Heather and the staff were excellent and provided the service I’ve come to expect from BMW of West Chester. More

by jadepaulojr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Deritis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

BMW of West Chester responded

We are gratified to hear you were so pleased with the attentive service experience delivered by Heather and our team here at BMW of West Chester!

May 09, 2024

Phil was very responsive and accommodating! I have already recommended him to friends! Phil makes you feel so comfortable and taken care of. More

by Dhart
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Philip Milewski
May 13, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the purchase experience delivered by Phil. Many thanks for choosing BMW of West Chester!

May 09, 2024

Always great service, comfortable lounge and expert workmanship. Never disappointed with service. Always wash my car when finished More

by SWOGAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

BMW of West Chester responded

We are delighted to hear you have continued to be so pleased with the expert performance of our service team. Many thanks again from all of us here at BMW of West Chester!

May 09, 2024

That was really great experience, I would definitely recommend Scott and BMW of West Chester. More

by Oleksii
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased withe the purchase experience delivered by Scott. Many thanks from all of us here at BMW of West Chester!

May 08, 2024

Great team! The transaction was smooth and seamless. Best car buying experience I have ever had. More

by lthompson12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilmer Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Capparelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

BMW of West Chester responded

We are delighted to hear you continue to be so pleased with the ease of your purchase experience. Many thanks again for choosing BMW of West Chester!

May 07, 2024

Able to get me an appointment last minute and still got my car done in no time! More

by JOSEPHARUFFO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

BMW of West Chester responded

We are delighted to hear we were able to accommodate your service needs to efficiently. Many thanks for choosing BMW of West Chester!

May 07, 2024

Great experience… the only weak link was the genie training. He needed to know about Apple devices. More

by johnrgriffin48
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Mahoney
3.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noel Montesano
May 08, 2024 -

BMW of West Chester responded

Thank you for your valued feedback. We are continuing the training process of our new genius team member to provide the best experience possible. Many thanks for choosing BMW of West Chester!

May 07, 2024

Bill Cosenza makes an impossible job seem easy. Saturday morning and a packed schedule yet he’s able to squeeze me in to replace a blown tire. As I waited for my car I watched as Bill interacted w/ More

by MSCHU2219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

BMW of West Chester responded

We are truly gratified to hear you were so pleased with the professional and efficient service experience delivered by Bill. Many thanks from all of us here at BMW of West Chester!

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