Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of West Chester
West Chester, PA
3,056 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,056 reviews
April 19, 2024
I have purchased many cars but never has it been this smooth. Ian and Nick were professional, knowledgeable, and efficient. I would recommend them to everyone. smooth. Ian and Nick were professional, knowledgeable, and efficient. I would recommend them to everyone. More
by Sam
April 19, 2024
Great customer service. Efficient. Quick in and out. Looking out for customer’s interest and needs. Efficient. Quick in and out. Looking out for customer’s interest and needs. More
by DRBDOG
Verified CustomerEmployees Worked With
April 18, 2024
Very nicu people an very good job an frienly that why inlike bmw so much inlike bmw so much More
by Robby
Employees Worked With
April 18, 2024
Franks the best advisor. Always professional, courteous and transparent with charges. Car was left unlocked and gas cover open on lot after service department closed. I disco Always professional, courteous and transparent with charges. Car was left unlocked and gas cover open on lot after service department closed. I discovered when I arrived to sales to pick up keys . More
by rbloemker
Employees Worked With
April 17, 2024
Ralph is always so knowledgeable and so friendly and kind to us we had bought fourBMW from him to us we had bought fourBMW from him More
by reidwells377
April 17, 2024
Scott was great! He answered all my questions and took care of me and my family. Buying a car with you was a great experience and as long as my car treats me well I w He answered all my questions and took care of me and my family. Buying a car with you was a great experience and as long as my car treats me well I will definitely be back to BMW of West Chester to buy another car More
by Soupbonejr125
Employees Worked With
April 15, 2024
I bought a CPO car and the purchase process was very smooth and low pressure. Scott Gately took the time to show me the ins and outs of the car and answer my numerous questions. The answers he did not smooth and low pressure. Scott Gately took the time to show me the ins and outs of the car and answer my numerous questions. The answers he did not know, he took the time to look them up. He even showed me the service department at my request. Scott made the experience a pleasant one. I am very pleased with BMW of West Chester and Scott Gately. More
by RK
Employees Worked With
April 15, 2024
Had a great experience working with Rob! Discussion, financials and process all went smoothly. I'm very happy with my purchase and would recommend Rob & BMW of West Chester to family and f Discussion, financials and process all went smoothly. I'm very happy with my purchase and would recommend Rob & BMW of West Chester to family and friends! More
by KM
Employees Worked With
April 15, 2024
Timely, precise and friendly. Offered rides to and fro the dealership and my home, that’s very important to me Offered rides to and fro the dealership and my home, that’s very important to me More
by jeannechaffee
