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BMW of West Chester

West Chester, PA

4.8
2,973 Reviews
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1275 Wilmington Pike

West Chester, PA

19382

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Showing 2,973 reviews

February 15, 2024

Kyle was a pleasure to deal with in the sales dept. Did everything needed to make the sale go smoothly More

by john
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the smooth purchase experience provided by Kyle. Many thanks from all of us here at BMW of West Chester!

February 14, 2024

This was my second experience working with Ian Martin in buying an X3 from West Chester BMW. Once again, an outstanding experience and everything was seemless. Ian kept us up to date on our car, as it was b More

by jdarcy
Recommend Dealer
Yes
Employees Worked With
Ian Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

BMW of West Chester responded

We are truly gratified to hear you were once again so pleased with the seamless purchase experience delivered by Ian. Many thanks for continuing to be a valued member of the BMW of West Chester family.

February 14, 2024

Great experience buying a car the same day I looked. Everyone was super helpful and the price and trade in were fair. Lauren is great!! More

by tuebler
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lauren Pierce/ Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noel Montesano
Feb 15, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the purchase experience delivered by Lauren and our team. Many thanks for choosing BMW of West Chester!

February 14, 2024

Wow. .....from start to finish the entire process was wonderful. I love my new car and couldn't have asked for a better Sales Agent than Justice Mogano. More

by Roygarizio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilmer Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Mogano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

BMW of West Chester responded

We are thrilled to hear you were so pleased with the purchase experience delivered Justice on your recent purchase. Many thanks from all of us here at BMW of West Chester!

February 14, 2024

I just purchased a 2023 BMW i4 M50 from Justice Mogano at BMW of WestChester and I couldn't be happier with my decision. My salesman, Justice Mogano was very helpful and professional throughout the whole pro More

by Williamtilghman232
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice Mogano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Capparelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

BMW of West Chester responded

We are thrilled to hear you were so pleased with the professional and knowledgeable purchase experience delivered Justice on your recent purchase. Many thanks for choosing BMW of West Chester!

February 13, 2024

Always meet my expectations Bill is a great service advisor and Justice Magano is a great sales representative and they both have met my needs through the years More

by mike
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Cosenza
Feb 14, 2024 -

BMW of West Chester responded

We are delighted to hear you have been so pleased with service delivered by both Justice and Bill. Many thanks from all of us here at BMW of West Chester!

February 12, 2024

First time purchasing from this dealership and Ralph my salesman made it seamless. No haggling - just fair pricing for both my trade in and my new car. Ralph took a lot of time to ensure that I was comfort More

by debjdoodles
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ralph Nofsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

BMW of West Chester responded

We are truly gratified to hear you were so pleased with the seamless and knowledgeable purchase experience delivered by Ralph and our team. Welcome to the BMW of West Chester family!

February 11, 2024

The service advisor was great, but the service people not so much. I waited for 10 minutes after driving in and had to flag someone down to get my appointment started and get me to an advisor. Moreover, once More

by PhillyM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

BMW of West Chester responded

We regret to hear our drive lane staff did not deliver the prompt greeting upon your arrival that we always strive for. We look for forward to demonstrating the superior experience we are typically known for on a future visit.

February 10, 2024

Working with Scott to find my BMW has been a pleasure. It was a smooth and efficient process and I appreciated how detailed Scott was with the process. He answered all my questions and made my experience More

by Emerson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Capparelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the efficient and knowledgeable purchase experience delivered by Scott. Many thanks from all of us here at BMW of West Chester!

February 09, 2024

Robert Madden was exceptional. He took the time to show me the cars and features and explained everything clearly. His demeanor was a good balance of being extremely knowledgeable More

by jovigirl1987
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilmer Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Capparelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

BMW of West Chester responded

We are thrilled to hear you were so pleased with the knowledgeable, friendly and professional purchase experience delivered by Robert, Wilmer and Nick. Thank you for choosing BMW of West Chester!

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