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BMW of West Chester
West Chester, PA
3,057 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,057 reviews
March 28, 2024
My experience with the dealership was exceptional. I felt welcomed from the door and sales man was personable and friendly I felt welcomed from the door and sales man was personable and friendly More
by wiltstilt
Verified CustomerEmployees Worked With
March 28, 2024
Scott is one of the most knowledgeable, responsive and fair sales people that I have ever dealt with. fair sales people that I have ever dealt with. More
by Npernick0
March 28, 2024
Scott Gately is a fantastic client advisor. Knowledgable, patient, and knows all there is to know about BMW vehicles. We've purchased several vehicles from Scott and BMW of West Chester and rec Knowledgable, patient, and knows all there is to know about BMW vehicles. We've purchased several vehicles from Scott and BMW of West Chester and recommend them highly. More
by Lorne Kingsley
March 27, 2024
We purchased a previously owned BMW, and it was a very good experience. We felt we got both a good value.and great service right from the start. Highly recommend this BMW dealership. good experience. We felt we got both a good value.and great service right from the start. Highly recommend this BMW dealership. More
by jfspadaford
Employees Worked With
Wayne Matsinger
March 27, 2024
We found the Dealership to be Friendly, helpful and knowledgeable . Any questions were answered as needed. knowledgeable . Any questions were answered as needed. More
by Tonkin.3028
Employees Worked With
March 26, 2024
We have worked with Bill for years. He keeps us updated on work and always makes the visit go smoothly. He keeps us updated on work and always makes the visit go smoothly. More
by kc4070
Employees Worked With
March 26, 2024
Absolutely phenomenal. They took good care of me despite the misunderstanding of how the wireless qi charger was standard in the 2021 BMW x3 but is now an advanced option. They took good care of me despite the misunderstanding of how the wireless qi charger was standard in the 2021 BMW x3 but is now an advanced option. Nevertheless, an incredible experience. More
by jvatpsu
Employees Worked With
John Keenan, John Keenan
March 25, 2024
Big shoutout to Kyle Murphy. Very nice gentleman. He helped us throughout the whole process. He made everything go smooth and enjoyable. thank you again Kyle and team. I hope Very nice gentleman. He helped us throughout the whole process. He made everything go smooth and enjoyable. thank you again Kyle and team. I hope I can see you again for my next car purchase! More
by salahelouafi
Employees Worked With
March 25, 2024
Service experience was fine, the dealer performed all maintenance as expected. I did have a problem however and this was the second time this has happened at this dealership. When I bring the car in for maintenance as expected. I did have a problem however and this was the second time this has happened at this dealership. When I bring the car in for service it is spotless, but now two years in a row the car has been returned to me dirty. Two years ago it came back to me with huge bird droppings, when I asked the service lady to deal with it she told me she could not. This most recent time again the care was brought in spotless and when I picked it up it had dried water stains all over the hood and windshield. If the car comes in spotless it should be returned as such. More
by swalker13
Employees Worked With
