BMW of West Chester - Service Center

My service advisor Heather was great. I came in with a flat tire on a Saturday afternoon and was able to order a new tire. I came in with a flat tire on a Saturday afternoon and was able to order a new tire. More

Bill was great through my car repair process. He worked very hard to get my car through the shop in a timely manner and at a reasonable cost. He worked very hard to get my car through the shop in a timely manner and at a reasonable cost. More

Great Service ! Frank is a terrific adviser and counselor. BMW of West Chester is my most dependable dealership and service center, Frank is a terrific adviser and counselor. BMW of West Chester is my most dependable dealership and service center, More

I've had 6 BMW's from Ottos since 1999 and am currently ordering my first from West Chester. Bill had been my service rep the entire time. I wouldn't change a thing. ordering my first from West Chester. Bill had been my service rep the entire time. I wouldn't change a thing. More

Best service I’ve received at a dealership. Both Sales and Service department are excellent! I highly recommend using Ottos BMW Both Sales and Service department are excellent! I highly recommend using Ottos BMW More

All interactions were with friendly, efficient and very accommodating staff!! 5 stars for sure!! 5 stars for sure! accommodating staff!! 5 stars for sure!! 5 stars for sure! More

Service was excellent. Our service attendant Arielle was aware of all our needs and did everything she could to have the service completed efficiently and in a timely mann Our service attendant Arielle was aware of all our needs and did everything she could to have the service completed efficiently and in a timely manner! More

Professional and honest service. I waited for my car and they quick and responsive. I would do it again I waited for my car and they quick and responsive. I would do it again More

Service was great. They started working on my car as I arrived. I was waiting for the car since I had an early appointment. They rewiewed the whole car. They started working on my car as I arrived. I was waiting for the car since I had an early appointment. They rewiewed the whole car. More

Frank was very professional and expedited the service for my 428l. Thanks again for the service. my 428l. Thanks again for the service. More