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BMW of West Chester - Service Center
West Chester, PA
838 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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838 Reviews of BMW of West Chester - Service Center
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June 16, 2023
Great service! My vehicle was finished in a timely manner. Everyone was kind and caring of my time and vehicle needs. Will highly recommend to all BMW owners! My vehicle was finished in a timely manner. Everyone was kind and caring of my time and vehicle needs. Will highly recommend to all BMW owners! More
by cdoc1267
Verified CustomerEmployees Worked With
Other Employees :
Noel Montesano, John Keenan
June 15, 2023
Been with Otto’s for over 20 years and 4 BMW’s, excellent staff and service!! staff and service!! More
by CHIPMURRAY960
Employees Worked With
June 15, 2023
The coolant light continues to come on even though I was told it was fixed told it was fixed More
by TPSTALEY
Employees Worked With
June 15, 2023
BMW of West Chester's service department is simply exceptional. From the moment you walk in, you're greeted with a warm welcome and a professional attitude. The staff is knowledgeable, helpful, and al exceptional. From the moment you walk in, you're greeted with a warm welcome and a professional attitude. The staff is knowledgeable, helpful, and always willing to go above and beyond to ensure your satisfaction. Whether you're in for routine maintenance or a more complex repair, they handle your vehicle with care and expertise. The waiting area is comfortable and well-appointed, with complimentary refreshments and Wi-Fi to keep you connected. And when your car is ready, it's returned to you in pristine condition. Overall, BMW of West Chester's service department provides a top-notch experience that is unmatched in the industry. If you're in need of service for your BMW, look no further than this outstanding team! More
by JCF
Employees Worked With
Other Employees :
Noel Montesano, John Keenan
June 15, 2023
Effective and efficient service to maintain my precious M235i. Appreciate your efforts to keep me safely on the road. M235i. Appreciate your efforts to keep me safely on the road. More
by kbwright13
Employees Worked With
June 15, 2023
I was treated with respect, constantly getting updates and provided with a loaner for the week while my car was being diagnosed and repaired. and provided with a loaner for the week while my car was being diagnosed and repaired. More
by jonathan.neumark
June 15, 2023
Been going here for years. This dealership does a good job taking care of their customers. This dealership does a good job taking care of their customers. More
by dtahshome
Employees Worked With
June 15, 2023
The service department @ BMW of West Chester never seem to disappoint. Special thanks to Bill in service, and Jake the technician for always taking care of us. to disappoint. Special thanks to Bill in service, and Jake the technician for always taking care of us. More
by RIXRIDE
June 15, 2023
Started poorly by not having car ready when promised but ended well due to service person ended well due to service person More
by JR.CLEMENTS
June 15, 2023
Chris Clayton is an outstanding Service Manager and should be recognized for his expertise and experience. should be recognized for his expertise and experience. More
by odipaco
Employees Worked With
