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BMW of West St. Louis

Manchester, MO

4.9
2,649 Reviews
We are located in Manchester, MO just 2 blocks west of Highway 141. Our parts and service departments are even open on Saturdays for your convenience. Come by and see why BMW is the Ultimate Driving Machine!
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14417 Manchester Road

Manchester, MO

63011

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Showing 2,649 reviews

October 28, 2020

Great service experience this week. The loaner car was ready when I got there. The turnaround time on getting my own car back was excellent. Brandy was very good about keeping me informed of the progress More

by jeh0
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Oct 30, 2020 -

BMW of West St. Louis responded

Thank you for taking the time to share your thoughts on working our service team. We're glad to hear we delivered such a great experience!

October 28, 2020

The best car service till now and the technicians are too good. They found and fixed all the issues that had to my car. Mostly I liked the quality of work More

by dinesh.kaza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Oct 30, 2020 -

BMW of West St. Louis responded

Thank you for taking the time to share your thoughts on working our service team. We're glad to hear we delivered such a great experience!

October 28, 2020

I've been a customer of BMW of West St. Louis since 2013. My 2 BMW's get the best customer service from Brandy Wise. More

by kingew4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Hiles, Brandy Wise
Oct 30, 2020 -

BMW of West St. Louis responded

Thank you for taking the time to share your thoughts on working our service team. We're glad to hear we delivered such a great experience!

October 28, 2020

A very pleasant experience in dealing with all of the necessary departments in conjunction with trading in a vehicle and purchasing a vehicle. Good service. More

by Dreynoldsia88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Schaedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

BMW of West St. Louis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 27, 2020

Brandy and the tech who worked on my car have done an excellent job from beginning to the end. The appointment I setup from web somehow did not show up in the record, but they made it work anyway. Than More

by Kan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Oct 27, 2020 -

BMW of West St. Louis responded

Hi Kan, Thank you for the great review. Brandy does a great job and we appreciate you taking the time to tell us about your experience!

October 27, 2020

Brandy is very friendly to work with. She checked what all services I need and recommended. I am very happy to have her as my advisor More

by srinuada
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Oct 30, 2020 -

BMW of West St. Louis responded

Thank you for taking the time to share your thoughts on working our service team. We're glad to hear we delivered such a great experience!

October 25, 2020

My name is Stefan and i am from Iceland Dawn helped my buying my car she is excellent in all way thank you so much More

by stebbist
Recommend Dealer
Yes
Employees Worked With
Dawn Discenza
Oct 27, 2020 -

BMW of West St. Louis responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experiences with Dawn here at BMW of West St.Louis.

October 25, 2020

Our last visit to this dealer was very good; but, this visit was excellent. Adam graciously greeted us (we were walk-ins) and quickly in a professional and friendly manner assisted us in finding the vehi More

by dmikale
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Ishac, Zachary Arnold
Oct 27, 2020 -

BMW of West St. Louis responded

Thank you for taking the time to share your thoughts on working with Adam and Zach and our finance team. We're glad to hear we delivered such a great experience!

October 25, 2020

Aziz was great. Friendly, and not the typical car salesman. I’m happy with my deal and love my new purchase. Will recommend to my friends. More

by Fireguy
Friendliness
Recommend Dealer
Yes
Employees Worked With
Linzie Foster Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2020 -

BMW of West St. Louis responded

Here at BMW of West St.Louis, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Aziz, and it was a pleasure having you at the dealership. We appreciate your review!

October 24, 2020

Working with Dawn was a very pleasant experience.. She was very knowledgeable about the car and took the time necessary to satisfy all of our requirements. More

by D Lyon
Recommend Dealer
Yes
Employees Worked With
Dawn Discenza
Oct 27, 2020 -

BMW of West St. Louis responded

Thank you so much for your excellent review! We are so glad that our team was able to help out, and we are thrilled that you found your experience with us to be a positive one at BMW of West St.Louis. Please don't hesitate to reach out if you need anything else.

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