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BMW of West St. Louis

Manchester, MO

4.9
2,666 Reviews
We are located in Manchester, MO just 2 blocks west of Highway 141. Our parts and service departments are even open on Saturdays for your convenience. Come by and see why BMW is the Ultimate Driving Machine!
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14417 Manchester Road

Manchester, MO

63011

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Showing 2,666 reviews

November 03, 2020

This was my first experience with BMW of West for service and it was superior. Mindy kept me informed and up to date on my car status and maintenance recommendations. Highly recommend them! More

by Jsprehe1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2020 -

BMW of West St. Louis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 03, 2020

Veronica Tran was great to work with. She made the whole car buying experience smooth and easy. Deal worked out pretty good, i really like my 2020 3 series. All the other staff i met at the dealership were More

by Animesh Leo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack, Veronica Tran
Nov 04, 2020 -

BMW of West St. Louis responded

Thank you for choosing BMW of West St.Louis, your feedback and rating mean a lot to us. We're glad to hear that Veronica and Bob was able to help, and we hope to see you again!

November 02, 2020

Always great to come in for service, getting the job done efficient and in a timely manner. Brandy was extremely helpful. And the technicians providing insight was very reassuring. More

by vnnihilate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Hiles, Brandy Wise
Nov 02, 2020 -

BMW of West St. Louis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that our service team met your expectations. Thank you again for choosing BMW of West St.Louis, we look forward to having you as one of our valued customers for many more years to come!

November 02, 2020

Mindy was fantastic! Getting service at your dealership is a great experience. I was kept informed of the status of my car throughout the process, which made it easy for me to time getting back to my car. More

by Krauckman
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

BMW of West St. Louis responded

Thank you for your business and this review. We're happy to hear Mindy was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 02, 2020

Veronica Tran was wonderful to deal with, the process was smooth and efficient. Love the car and look forward to using the dealership for service in the future. More

by amlwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica Tran
Nov 06, 2020 -

BMW of West St. Louis responded

Thank you for choosing BMW of West St.Louis. Your feedback and rating mean a lot to us. We're glad Veronica was able to help and we hope to see you again!

November 02, 2020

Tarik was Tarrifickk!!! He was very knowledgeable, helpful and indeed patient with me during my buying process:) I love my new 2021 X3. The atmosphere around the dealership felt family friendly. It More

by Ms Ann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tarik Graham
Nov 06, 2020 -

BMW of West St. Louis responded

Thank you for taking the time to share your thoughts on working with Tarik. We're glad to hear we delivered such a great experience and congratulations on your new 2021 BMW X3!

November 02, 2020

David Schaedler was wonderful to work with... very professional and attentive. I don’t usually like the process of buying a car but, West County BMW made this a nice experience. More

by rbinning46
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Schaedler, Jeff Boyd
Nov 10, 2020 -

BMW of West St. Louis responded

Thank you for taking the time to share your thoughts on working with David and Jeff. We're glad to hear we delivered such a great experience!

November 01, 2020

I had a great experience working with Aziz to buy my car. Even though I was from out of state, everything went smoothly. He was very professional, attentive and pleasant to chat with. More

by Keith
Recommend Dealer
Yes
Employees Worked With
Aziz Hammou
Nov 02, 2020 -

BMW of West St. Louis responded

Thank you so much, Keith for your kind words, and for taking the time to leave us this wonderful feedback!

November 01, 2020

Brandy does a great job taking care of us at the dealership. Always friendly and helpful to work with. Thanks for taking care of us. More

by Eric McCrory
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Wise
Nov 02, 2020 -

BMW of West St. Louis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that our service team met your expectations. Thank you again for choosing BMW of West St.Louis, we look forward to having you as one of our valued customers for many more years to come!

November 01, 2020

This is a very good dealership. I purchased a new X5 recently and the process was enjoyable and hassle-free. Veronica Tran is an excellent advisor. I highly recommend her. More

by Steve
Recommend Dealer
Yes
Employees Worked With
Veronica Tran
Nov 02, 2020 -

BMW of West St. Louis responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Veronica could make this a top-notch experience! We hope you enjoy your new X5, and we look forward to continuing to serve you in the future!

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