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BMW of West St. Louis

Manchester, MO

4.9
2,649 Reviews
We are located in Manchester, MO just 2 blocks west of Highway 141. Our parts and service departments are even open on Saturdays for your convenience. Come by and see why BMW is the Ultimate Driving Machine!
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14417 Manchester Road

Manchester, MO

63011

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Showing 2,649 reviews

September 24, 2020

I love my new BMW! I worked with salesman Tarik and Sales Manager Linzie. They were very friendly and knowledgeable throughout the entire process! Their customer service was excellent! They went above and be More

by MsShannon93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linzie Foster Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tarik Graham
Oct 13, 2020 -

BMW of West St. Louis responded

THANK YOU SO MUCH FOR THE GREAT REVIEW!

September 23, 2020

Everyone I met was very outgoing. There was no pressure/rush for a sale. There was an extended wait to see the finance folks but everything worked out. Tarik did a great job in taking care of thin More

by Copper1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Rea, Tarik Graham, Jeff Boyd
Oct 13, 2020 -

BMW of West St. Louis responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at BMW of West St.Louis are glad to have you as a customer.

September 23, 2020

Awesome experience, Rami was as genuine as they come, Adam and Bob were amazing as well, this is the place to go! Top notch business and staff! More

by diamonds2amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Ishac, Rami Ramadan
Oct 13, 2020 -

BMW of West St. Louis responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 22, 2020

BMW of West St. Louis always has superb customer service. My service advisor Jeff Daniels is amazing and has always taken the time to explain any work being done on my vehicle! More

by Dionem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

BMW of West St. Louis responded

Thank you for your business and for this review. We're happy to hear Jeff was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 22, 2020

BMW has a very good service section , I brought my car to them , they did an excellent job and deliver the car sooner than what promised . Mr Jeff Daniels was very helpful , assisted me in pairing my phone More

by Bobby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

BMW of West St. Louis responded

Thank you so much for your kind words for Jeff, and for taking the time to share your feedback with us. We are delighted to learn about your positive experience in the service department! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 21, 2020

Firstly the whole place is amazing and everyone was polite. Dawn is just fabulous!! She was friendly and informative. While being professional and helping me out she made me feel like I was talking to More

by vluce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn Discenza
Oct 13, 2020 -

BMW of West St. Louis responded

Thank you for your business and for this review. We're happy to hear Dawn was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 21, 2020

Great experience as always with BMW of West St. Louis! Thanks again to Jhonny Polo for the work he put in. Extremely knowledgeable and always there to answer any text messages throughout the build and o More

by Zach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jhonny Polo
Oct 13, 2020 -

BMW of West St. Louis responded

Thank you, Zach! Here at BMW of West St.Louis, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

September 18, 2020

Had a great experience at BMW of west st.louis. Veronica was very helpful and easy to work with. She did everything she could to get us the best deal. More

by gabelaske22
Recommend Dealer
Yes
Employees Worked With
Veronica Tran, Tarik Graham
Sep 21, 2020 -

BMW of West St. Louis responded

Thanks for the great review! Veronica does a great job and we are SUPER happy to have her part of our BMW family!

September 17, 2020

We had a fantastic experience. David was responsive, helpful, and knowledgeable. I would definitely buy a car from him again. Pricing was competitive. Best car buying experience I’ve had to date! So eas More

by Robyn13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Schaedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

BMW of West St. Louis responded

Thank you so much for the great review!

September 17, 2020

Very good experience, thanks to Mindy's professional handling and thoughtful approach to the concerns I brought up as part of reasons for the visit. More

by M. Osipov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

BMW of West St. Louis responded

Thank you for the nice review! We appreciate your business!

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