BMW of Westlake

Great people Alicia and the rest of the team at BMW Westlake were easy to work with and very helpful. They listened to all of my needs and made sure I was satisfie Alicia and the rest of the team at BMW Westlake were easy to work with and very helpful. They listened to all of my needs and made sure I was satisfied! More

Steve Mihalic is the best of the best Steve Mihalic is the best sales advisor I have ever dealt with. With some issues that I have had with my car, Steve went out of his way to drive my c Steve Mihalic is the best sales advisor I have ever dealt with. With some issues that I have had with my car, Steve went out of his way to drive my car for 2 days to see if the issue can be duplicated. He is so very caring goes out of his way to satisfy the customer. There are very few sales advisors who pays so close attention to details for his clients. My Kudos goes out to him for a job well done, and needs the dealership recognition for his outstanding customer service. More

Putrri Padbatas represents the BEST in BMW customer service. We just recently received our first ever BMW. Our sales personnel, Putrri Padbatras guided us thoroughly through the process so that we received all t We just recently received our first ever BMW. Our sales personnel, Putrri Padbatras guided us thoroughly through the process so that we received all that we wanted . She educated us along the way so that we both had the knowledge to make the best decisions for our needs. Putrri always greeted us warmly and professionally. It is because of this outstanding employee of Westlake BMW, that we have had the most rewarding experience of any automobile in our car-driving life. Should there be another BMW in our future, we would request Putrri again. Thank you for your time and attention to our needs. Bill & Cheryl Watterson More

Excellent, personalble, and overal great experience Alicia Taylor was wonderful. She listened to what I wanted, follow up with me after our first encounter, and everything fell into place. She treated Alicia Taylor was wonderful. She listened to what I wanted, follow up with me after our first encounter, and everything fell into place. She treated me more like family! That is what BMW is all about. Alicia gave me the ultimate car buying experience to purchasing my ultimate driving machine! This is my 3rd BMW, Alicia exceed my expectations, and made my experience easy! Thank you Alicia and keep up the great work! More

Excellent It was a great buying experience from the minute I walked in and met Steve to when I left with my new BMW, Thank you! It was a great buying experience from the minute I walked in and met Steve to when I left with my new BMW, Thank you! More

frist bmw BMW of Westlake all staff was very friendly my salesman STEVE MIHALIC was awesome guy made my buying experience very pleasant went on and beyond I BMW of Westlake all staff was very friendly my salesman STEVE MIHALIC was awesome guy made my buying experience very pleasant went on and beyond I would recommend More

Outstanding Care and Service Puttri made the normally off putting car buying experience easy, informative, and hassle free. She worked with me to get the exact car i wanted at a Puttri made the normally off putting car buying experience easy, informative, and hassle free. She worked with me to get the exact car i wanted at a fair price. She made sure that i was comfortable with my new BMW since i had never owned one before. I can highly recommend Puttri for anyone wishing to explore or purchase a BMW. More

Recent purchase of X-1 I met Putrri Padbatan two years ago on my first visit to dealership. She stayed in contact as we eventually decided to purchase the X-1. She was ver I met Putrri Padbatan two years ago on my first visit to dealership. She stayed in contact as we eventually decided to purchase the X-1. She was very helpful in guiding my wife thru the purchase. This is the first luxury car we have purchased and so far we are quite pleased with both the product and the dealership. More

Excellent service I went to look at a 2017 BMW X1. Steve Mihalic, client advisor, was professional and friendly. He was very knowledgeable and helpful. I was pleased t I went to look at a 2017 BMW X1. Steve Mihalic, client advisor, was professional and friendly. He was very knowledgeable and helpful. I was pleased to be assisted by someone that was not pushy or judgemental. I did buy a 2017 BMW X1 xDrive28i. The entire team that I talked to and assisted me made it a great buying experience! I will definitely refer family and friends to Steve Mihalic and BMW of Westlake. More

What a great experience! I thoroughly enjoyed my experience at BMW of Westlake. From the moment I met Putrri on the lot, I knew I was in the best of hands. She listened as I thoroughly enjoyed my experience at BMW of Westlake. From the moment I met Putrri on the lot, I knew I was in the best of hands. She listened as I explained to her what I was looking for. She was knowledgeable, helpful, reliable in doing what she said she would do, helped me make some decisions, and was sincere in making me feel valued as her customer. She is the reason I have now become a member of the BMW family! I couldn't be any happier. More