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BMW of Westlake
Westlake, OH
5,179 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,179 reviews
April 11, 2026
Excellent as usual. Prompt service. Great communication. Kevin was great at communicating and getting required services done Prompt service. Great communication. Kevin was great at communicating and getting required services done More
by AXS262
Verified Customer
April 10, 2026
Service personal especially Matt were all very friendly and knowledgeable. Service time was quicker than projected. Thank you and knowledgeable. Service time was quicker than projected. Thank you More
by BONNIEPARIDON
Employees Worked With
April 10, 2026
This dealership couldn't be better if it tried. Everyone is so friendly! Honestly the greatest place to have service and Kelly in Sales is amazing! Everyone is so friendly! Honestly the greatest place to have service and Kelly in Sales is amazing! More
by bmquick08@gmail.com
April 10, 2026
Service department and sales are excellent. My vehicle is not. Nothing but repeated problems with it. The same problems in fact. Around lemon problems My vehicle is not. Nothing but repeated problems with it. The same problems in fact. Around lemon problems More
by cpirro111
April 09, 2026
Have bought many cars from them and always have a great experience! Recommend them to anyone experience! Recommend them to anyone More
by John Grucella
April 09, 2026
Professional from start to finish. Think my Z4 is ready for a summer of fun! Think my Z4 is ready for a summer of fun! More
by JOHNGARAGE
April 07, 2026
Always a great welcoming experience. Everyone is helpful! Our salesman Nez was ready for us and had the perfect car for our needs. Everyone is helpful! Our salesman Nez was ready for us and had the perfect car for our needs. More
by BWHITE26
April 07, 2026
Both Kevin and Charlie were extremely tentative to myself and my vehicle. It is not new and it is not in perfect shape but it's very special to me. They made me feel like it was special to them too and that and my vehicle. It is not new and it is not in perfect shape but it's very special to me. They made me feel like it was special to them too and that made all of the difference. This is the type of service you tell your friends about (in a good way) More
by Jason
April 07, 2026
Both Kevin and Charlie were extremely tentative to myself and my vehicle. It is not new and it is not in perfect shape but it's very special to me. They made me feel like it was special to them too and that and my vehicle. It is not new and it is not in perfect shape but it's very special to me. They made me feel like it was special to them too and that made all of the difference. This is the type of service you tell your friends about (in a good way) More
by Ryee954
April 07, 2026
This is the best BMW dealership in Ohio. Their service is fabulous and their people are great! shout out to Matthew and Brittany in the service department. They treat me like family in our o Their service is fabulous and their people are great! shout out to Matthew and Brittany in the service department. They treat me like family in our open and transparent. More
by AudiAsh
