Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Westlake
Westlake, OH
5,294 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,294 reviews
July 04, 2026
Nice guy, low pressure, trustworthy Easy car buying experience. Everything was done before I got there. experience. Everything was done before I got there. More
by ROBYNHEWITT
Verified Customer
July 03, 2026
The first time in, the sales guy clearly didn't want to work with me. I then worked out a deal online and Tony helped me and was great. I'm actually not sure who Jared is work with me. I then worked out a deal online and Tony helped me and was great. I'm actually not sure who Jared is More
by raesin226
July 02, 2026
Spend $2k on tires and new rim and didn't bother to wash the car! Cory had left for the day and someone else gave me the car when I picked it up. the car! Cory had left for the day and someone else gave me the car when I picked it up. More
by MCNAMARA0
July 01, 2026
Very good. I have been a customer for at least 8 years. And I have comfortable with the service and dealership. I have been a customer for at least 8 years. And I have comfortable with the service and dealership. More
by CHARLESSTOLLENWERK
July 01, 2026
Best service and best customer service, Brittany was very professional, and she gave me the best customer service. professional, and she gave me the best customer service. More
by LOUODEN1
Employees Worked With
July 01, 2026
Very professional, courteous, constant contact, no questions unanswered. I was very appreciative of their service during a difficult time. questions unanswered. I was very appreciative of their service during a difficult time. More
by Dizzle3
Employees Worked With
July 01, 2026
Timely, efficient, thorough It was a pleasant experience and I would come back again for my next service appointment and I would come back again for my next service appointment More
by MJDIERKER66
June 29, 2026
Another (4) exceedingly disappointing experience at this service department. Unparalleled in the 45 years I have been driving BMW’s. service department. Unparalleled in the 45 years I have been driving BMW’s. More
by MURRAYEMAYNARD
Employees Worked With
June 29, 2026
Very professional. Very easy to deal with. It's almost fun going to the dealership. You never satisfied I would say excellent Very easy to deal with. It's almost fun going to the dealership. You never satisfied I would say excellent More
by dhkaltenbach
June 29, 2026
I am satisfied with the work. I appreciate your time and what was done. Thanky I appreciate your time and what was done. Thanky More
by CHARLESSTOLLENWERK
