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BMW of Westlake
Westlake, OH
5,356 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,356 reviews
September 06, 2026
The dealership in the end was very good I never interacted with someone named Jared Jeschelnig in my life and have no idea who he is interacted with someone named Jared Jeschelnig in my life and have no idea who he is More
by 929bmc
Verified Customer
September 05, 2026
Ken was very knowledgeable and helpful in my decision making about the 530i I was interested in leasing. making about the 530i I was interested in leasing. More
by jr1916
September 03, 2026
Matthew was very helpful, professional and courteous. Short notice repair under warranty. Excellent job, highly recommended. Short notice repair under warranty. Excellent job, highly recommended. More
by Dan
Employees Worked With
September 02, 2026
Hello very nice staff helpful and polite clean place they know how to handle my issue with my car Thank you they know how to handle my issue with my car Thank you More
by TAMIMIHASAN
Employees Worked With
August 31, 2026
Kevin was wonderful to work with. He let me know what was going on along the way and checked in regularly. I never mind waiting as the space is conducive for working remotely. Just wo He let me know what was going on along the way and checked in regularly. I never mind waiting as the space is conducive for working remotely. Just would be nice to have access to secure internet so Indidnt have to use my hot spot. More
by AUDRAKESSLER3385
Employees Worked With
August 30, 2026
Another seamless issue resolved quickly and efficiently. Matt was very helpful and communicative throughout the whole process Matt was very helpful and communicative throughout the whole process More
by DUDZIKNT
Employees Worked With
August 28, 2026
He went over everything they did with my car. He also answered a couple of questions I had about detailing. He also answered a couple of questions I had about detailing. More
by Mickeyatc
August 27, 2026
Always a great experience. Customer service is exceptional, friendly and professional. Ha ha really. Always a great experience. Customer service is exceptional, friendly and pr Customer service is exceptional, friendly and professional. Ha ha really. Always a great experience. Customer service is exceptional, friendly and professional. Cory was amazing. When I arrived at 7:40 I explained to him that I needed to be out of there in 2 hours due to having to go to work. He said he would try very hard and he did. That made my experience even better. More
by DAISYJ1068
August 27, 2026
Good experience overall Would have like to have seen the car cleaned Spots on the car from not drying out after car wash i assume car cleaned Spots on the car from not drying out after car wash i assume More
by HKM
August 25, 2026
Easy to work with. On time. Liked getting videos of the work that was done On time. Liked getting videos of the work that was done More
by SANFORD3064
