Mike Niedzwiecki

Amazing customer service and made buying a car stress free and enjoyable. Would highly recommend Ken Delk. We got quick responses & everything was finalized when we came to pickup the car. free and enjoyable. Would highly recommend Ken Delk. We got quick responses & everything was finalized when we came to pickup the car. More

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Have worked with Ken Delk and Mike (Finance Mgr. ) in the lease of 7’BMWs. In each instance, both were professional and efficient. Great to work with. Technician Ryan also did a fine job in explainin ) in the lease of 7’BMWs. In each instance, both were professional and efficient. Great to work with. Technician Ryan also did a fine job in explaining the features of my 2026 X-5. More

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The dealership is welcoming and Ken Delk, our advisor, was great! He was confident in the product and so patient with our questions. The BMW genius, Dirk, was friendly and so helpful explaining all of the was great! He was confident in the product and so patient with our questions. The BMW genius, Dirk, was friendly and so helpful explaining all of the car features thoroughly and took time to make sure we understood. It was a great experience! More

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The dealership was outstanding and their service exceptional. Nez was so good we bought a second from him! exceptional. Nez was so good we bought a second from him! More

by MARSVINCE Verified Customer Verified Customer

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Very easy to do business with. Very knowledgeable and accommodating the smoothest purchase I have ever made Very knowledgeable and accommodating the smoothest purchase I have ever made More

by BMWFOREMAN Verified Customer Verified Customer

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My sales advisor Tony was excellent! No hassle, honest, no pressure, gave me all the information on the CPO BMW, and I love the 230i I purchased. Would easily buy again from Westlake BMW No hassle, honest, no pressure, gave me all the information on the CPO BMW, and I love the 230i I purchased. Would easily buy again from Westlake BMW. It was truly a pleasure working with Tony and the rest of the staff. A+ More

by Charles Cribbs Verified Customer Verified Customer

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Requested information on a Thursday night at 10:00 p. m. and got an answer from a real person that night. Was willing to find a vehicle with a specifications that I wanted and trade with another dealershi m. and got an answer from a real person that night. Was willing to find a vehicle with a specifications that I wanted and trade with another dealership. Made everything as quick and as painless as possible throughout the process! More

by CHICKENBP Verified Customer Verified Customer

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Few people understand what it feels like to walk into a car dealership as a woman. Too many times, the misogynistic condescension is palpable. Finding people who are worthy of trust, people who deal fair car dealership as a woman. Too many times, the misogynistic condescension is palpable. Finding people who are worthy of trust, people who deal fairly with you without all of the slime, is absolutely invaluable. That is what I found at BMW of Westlake with Kelly Cavanagh. She is wonderful--smart, up front, and personable. When I showed interest in updating my vehicle, she offered me some options; when those weren't quite right, she found out what I really wanted and made sure to acquire the exact fit for me, and I could be more thrilled! I can't thank her enough for being so awesome and making this whole experience seamless and stress-free. More

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Every thing was great. Only one extremely tiny quibble. When ever I started car the drive was telling me the tires weren't detected. It took a few minutes but I eventually Only one extremely tiny quibble. When ever I started car the drive was telling me the tires weren't detected. It took a few minutes but I eventually bot into the TPM and the type and dimensions or the tires weren't input into the system. Once I did that things were fine. That probably should be taken care of before sending me on my way with the car. More

by JOESCHOEN Verified Customer Verified Customer

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I have had a relationship with Ken, Senior Client Advisor and Adam, Operation Manager for more than a decade and four or five purchases. They have always been straightforward and honest. The few times I've and Adam, Operation Manager for more than a decade and four or five purchases. They have always been straightforward and honest. The few times I've had a problem, they've worked with me and Brittaney the Service Location Manager. This is not the closest BMW dealer for me nor the largest. I have and will always go out of my way to work with the team at BMW of Westlake. More

by scott.fine Verified Customer Verified Customer

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