BMW of Westlake

John was a pleasant sales rep, not pushy and very knowledgeable of the products he is selling. I appreciated all of his help in purchasing my first BMW and providing me with the car I wanted and nee knowledgeable of the products he is selling. I appreciated all of his help in purchasing my first BMW and providing me with the car I wanted and needed. Our test drive of the X3 with John was helpful in making my decision and knowing that the X3 was a safe vehicle. The purchasing process went smoothly and car was delivered within the time period expected/promised. Robert gave us very good advice on ordering the X3 2013 model vs. purchasing an existing 2012 model. Overall, my experience with Ganley was positive and exceeded my expectations. Renee & Rich Manson More

Ken delk was very thorough and easy to work with. he was able to spend a lot of time explaining each component and demonstrating where necessary. thanks! able to spend a lot of time explaining each component and demonstrating where necessary. thanks! More

My entire purchase experience with Ganley BMW was a pleasure. All negotiations were made over the phone and the paperwork and financing was handle via emial before delivery. I flew to Ohio to pickup pleasure. All negotiations were made over the phone and the paperwork and financing was handle via emial before delivery. I flew to Ohio to pickup the car. Jerry picked me up at the airport and I was on my way home withing 2 hours of landing. Overall a great experience. I recommend this dealership. More

Everything went smooth and was fine. The vehicle was processes quickly and everything was described to me in detail about what the cars capabilities are. processes quickly and everything was described to me in detail about what the cars capabilities are. More

This is the second time I have purchased a vehicle from Jerry and the third from Ganley BMW. I bought my last BMW from another dealer and won't make that mistake again. Jerry is very professional and does Jerry and the third from Ganley BMW. I bought my last BMW from another dealer and won't make that mistake again. Jerry is very professional and does not pressure you at all. Can't think of a reason to go anywhere else. More

They were very courteous and fair in negotiating. My overall experience in the process was the best I have had in over 52 years. I would certainly recommend the saleman and dealership to my friends. overall experience in the process was the best I have had in over 52 years. I would certainly recommend the saleman and dealership to my friends. More

it was a very good experience from beginning to end and i feel very secure that received a fair deal and i will continue to enjoy the ride. many thanks feel very secure that received a fair deal and i will continue to enjoy the ride. many thanks More

The dealership was great. I was afraid to do any business that had anything to do with Ganley because of all the negative things I heard. But I was wrong in this case. Everyone, particularly Scott business that had anything to do with Ganley because of all the negative things I heard. But I was wrong in this case. Everyone, particularly Scott Bennett and Mike Hall were great to work with. We were impressed. Thank you for the great customer service we received when picking up our new car and the painless process with the finance. William and Evelyn Sommers More

Very fair dealership to work with. Scott Bennett took the time to go over all vehicles with me that I may have had an interest in. Price negotiation was very straight forward and I am leaving in a new B the time to go over all vehicles with me that I may have had an interest in. Price negotiation was very straight forward and I am leaving in a new BMW very satisfied. More

John Carusso was absolutely fantastic. He was helpful and informative without being pushy - by far the best sales experience. He was patient in the process and was wiling to accommodate my travel schedule an informative without being pushy - by far the best sales experience. He was patient in the process and was wiling to accommodate my travel schedule and time constraints. It is apparent that John cared about what would work best for me and was instructive and instrumental towards educating me on options and dealer offerings that would best suit my needs. John was referred to me by a friend colleague that has purchased several (4-6) vehicles from him in the past. If you don't want to be harassed and want a pleasant sales experience without being rushed or overwhelmed - John is the perfect fit! More