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BMW of Westlake - Service Center

Westlake, OH

4.7
1,999 Reviews

1,999 Reviews of BMW of Westlake - Service Center

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September 15, 2022

Great people great service good dealer I recommend everybody to go there and do their service there. More

by Buli_ela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Strunk
Sep 15, 2022 -

BMW of Westlake responded

Thanks for the amazing recommendation!

September 14, 2022

I believe that they have one of the best service teams in town. Not kidding. More

by TODD.WEBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Strunk
Sep 14, 2022 -

BMW of Westlake responded

Thanks for the great recommendation!

September 13, 2022

Well administered with competent professional staff. Clean showroom and service center. Willing to go the extra mile to help me in an emergency situation More

by DOCRETINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Lieb
Sep 13, 2022 -

BMW of Westlake responded

Thank you for taking the time to write this excellent review!

September 10, 2022

Efficient, friendly service. All service contact people were knowledgeable. I am happy to return for next service More

by GGREENLEAF
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Strunk
Sep 12, 2022 -

BMW of Westlake responded

Thanks for the positive feedback!

September 06, 2022

Video was informative. Car was done promptly. Besides the two week scheduling for an oil change everything was fine. More

by mlasky
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

BMW of Westlake responded

Thanks for the positive feedback!

September 06, 2022

When I arrived for my appointment they said was not on the schedule for that but they serviced my car away! Great service! Thanks! More

by manraylucky7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Lieb
Sep 07, 2022 -

BMW of Westlake responded

Thanks for the great review!

September 06, 2022

They were very friendly and pleasant to work with. Explained in detail what needed to be done. Took the time to address all of my concerns. More

by Kristian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Strunk, Nate Lieb
Sep 06, 2022 -

BMW of Westlake responded

Thanks for the positive feedback!

September 06, 2022

Always well cared for when getting service performed on my car. Never any problems at all. More

by RADVEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Strunk
Sep 06, 2022 -

BMW of Westlake responded

Thank you for the amazing review!

September 05, 2022

All work is completed correctly and promptly. The staff is professional and does a good job of notifying about any work that needs to be done. More

by Ed Botos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nez Faraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

BMW of Westlake responded

Thank you for the great review!

September 03, 2022

Always work with Jim in service. He is great! Takes good care of me. Guys in the back well they are awesome! Did a great job on my brakes. More

by MARCIEM510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Strunk
Sep 06, 2022 -

BMW of Westlake responded

Thanks for the great review about the team!

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