Cory McConville
Cory McConville at BMW of Westlake

Cory McConville

Service Advisor

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.8
698 Reviews

Dealership Experience

5 yrs, 1 mo

Industry Experience

8 yrs, 5 mos

4.8

698 Reviews

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698 Reviews of Cory McConville

September 22, 2026

Dealership Rating
Employee Rating

Nothing bad to say . He was very responsive and communicative in the process of getting my car repaired More

by kzajo
Service Price Transparency
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Recommend Dealer
Yes

September 16, 2026

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Service staff was incredibly helpful when we had a flat tire. They replaced our tires very quickly and answered all of our questions in a very timely manor. More

by AMYBANDWEN
Service Price Transparency
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Recommend Dealer
Yes

September 16, 2026

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I had a good experience at the Westlake BMW dealership. The staff (Cory) was professional, friendly, and helpful throughout the entire process. They made everything easy and straightforward, and I was plea More

by rrhernandez1026
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

September 16, 2026

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Employee Rating

My experience with BMW of Westlake was overall positive. One rep (Kevin) seemed frustrated dealing with a third-party warranty, which showed in his attitude. However, manager Brittaney stepped in, handled e More

by rrhernandez1026
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

September 15, 2026

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Sales person, Nez, was great to work with, understanding and accommodating my long research and decision timeline. No pressure. Did not bad mouth competition, focused on the benefits of BMW. Test drove m More

by BMW X5 Owner
Service Price Transparency
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Recommend Dealer
Yes

September 09, 2026

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To the most amazing sales expert I have ever met! You were so kind, patient, and understanding with me throughout the entire process. Buying a car can definitely be an anxious experience, but you mad More

by rosie.biggs
Sales Price Transparency
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Recommend Dealer
Yes

September 09, 2026

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Great service and work in a timelymanner, and Cory McConville went above and beyond as my advisor ! More

by DUPREECARLOS1
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

August 27, 2026

Dealership Rating
Employee Rating

Always a great experience. Customer service is exceptional, friendly and professional. Ha ha really. Always a great experience. Customer service is exceptional, friendly and pr More

by DAISYJ1068
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

Sep 03, 2026

BMW of Westlake responded

Thank you for the wonderful review! We're so glad Cory was able to make your visit a great one and work with your tight schedule. We know how important it is to get where you need to be, and we're happy he was able to get everything taken care of in time for you to make it to work. We'll be sure to share your kind words with Cory. We truly appreciate you choosing BMW of Westlake!

August 25, 2026

Dealership Rating
Employee Rating

Always good to consistent service Friendly. On time. Thorough work. Professional Cory is great Excellent More

by MLC
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

Sep 03, 2026

BMW of Westlake responded

Thank you for the excellent review! We’re glad Cory and the team continue to provide the consistent, friendly, and professional service you’ve come to expect. We truly appreciate your continued trust in BMW of Westlake, and we’ll be sure to pass along the kind words to Cory!

August 25, 2026

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Employee Rating

Quick and easy, Cory provided a thorough explanation on what was going to be done, and gave me a ETA on how long it could take, not only was it done in less time than provided but, they had my car outside, More

by ricmontanez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2026

BMW of Westlake responded

Thank you for the great review! We're glad Cory took the time to explain everything upfront and set clear expectations for your visit. Even better, we're happy we were able to get your service completed ahead of schedule and have your BMW washed and ready to go when you arrived. We truly appreciate your business and will be sure to share your kind words with Cory!

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