Cory McConville
Cory McConville at BMW of Westlake

Cory McConville

Service Advisor

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.8
653 Reviews

Dealership Experience

4 yrs, 9 mos

Industry Experience

8 yrs, 1 mo

4.8

653 Reviews

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653 Reviews of Cory McConville

May 12, 2026

Dealership Rating
Employee Rating

Reliable service performed correctly. Upfront with service times and accommodates emergency situations. Very positive experience More

by JACKSONCLE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 11, 2026

Dealership Rating
Employee Rating

Cory always makes sure my car is up to date on maintenance and is really great to deal with. Great product knowledge and helps me to understand what and why repairs are needed. 10 out of 10 More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Caruso, John Cordell

May 04, 2026

Dealership Rating
Employee Rating

I came in for a seasonal tire swap. Cory made the visit easy. Thanks Cory! More

by JEREMYL
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

May 04, 2026

Dealership Rating
Employee Rating

Very efficient in processing my service and advising me of additional (systems updates) work needed. More

by B.balthaser2015
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

May 04, 2026

Dealership Rating
Employee Rating

Cory did an excellent job, he's on top of his game and a true professional. The technician that worked on my M2 Competition did a great job, too. More

by agoldstein4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Cordell

May 02, 2026

Dealership Rating
Employee Rating

Cory is very nice and professional. I was able to get in and out and set up with my loaner very quickly. More

by Katherine V
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 18, 2026

BMW of Westlake responded

Hello Katherine , we appreciate you taking the time to leave us this feedback.

May 01, 2026

Dealership Rating
Employee Rating

Excellent service from Cory and the Technician who did the work Cory went out of his way to make sure I had an exceptional experience More

by agoldstein3
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

May 18, 2026

BMW of Westlake responded

We're happy to hear you had such a positive experience with our team!

May 04, 2026

agoldstein3 responded

Cory is a true professional and did an excellent job making my service visit quick and easy. He made sure I had a nice loaner and was very responsive to everything I needed. The technician who did the work also did an excellent job. Highly recommended

April 23, 2026

Dealership Rating
Employee Rating

I am very happy with service & detailing work and planning to be back very soon More

by FW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, Kevin Wagner

Apr 27, 2026

BMW of Westlake responded

We are always more than happy to assist you if anything else comes up. Take care!

April 20, 2026

Dealership Rating
Employee Rating

Cory is the best! Always keeps me informed. Service time is reasonable. Will continue to come back More

by CARIEGLENDING
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

Apr 24, 2026

BMW of Westlake responded

Carie, thank you for your kind words and this wonderful review!

April 20, 2026

Dealership Rating
Employee Rating

They were ready for me when I arrived & kept me updated on my car. Good customer service overall. I also appreciated Cory's video overview of what happened to the car during the service. Thank you! More

by kimgudin
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

Apr 24, 2026

BMW of Westlake responded

Hello Kim, we appreciate you taking the time to leave us this feedback.

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