Cory McConville
Cory McConville at BMW of Westlake

Cory McConville

Service Advisor

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.8
701 Reviews

Dealership Experience

5 yrs, 2 mos

Industry Experience

8 yrs, 6 mos

4.8

701 Reviews

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701 Reviews of Cory McConville

October 05, 2026

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Employee Rating

Nice work from service. I did ask for a replacement for the steering wheel tab that had bubbled up. No response on this matter. More

by timothy707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 05, 2026

BMW of Westlake responded

Thank you for the feedback regarding your recent service visit! We are glad to hear the work was otherwise well done, but we sincerely apologize for missing your request regarding the steering wheel tab. We want to get that taken care of for you right away—please reach out to our service team at your earliest convenience so we can inspect the piece, check part availability, and arrange a quick visit to resolve it. We appreciate your patience and look forward to making things right at BMW of Westlake!

October 01, 2026

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Employee Rating

Really nice experience. Corey is was very thorough at explaining my car repairs and future car needs. More

by janelsellscle
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

Oct 05, 2026

BMW of Westlake responded

Thank you so much for the great review! We are thrilled to hear that Cory took the time to thoroughly explain both your immediate repairs and your vehicle's future maintenance needs. Clear communication and proactive care are top priorities for us, and we appreciate your trust in BMW of Westlake!

September 29, 2026

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Cory is very professional- good to work with He anticipates what I am thinking He is very approachable More

by bprendergast61
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

Oct 10, 2026

BMW of Westlake responded

Thank you for the wonderful feedback! Cory is a fantastic asset to our team, and we're glad to hear that his professional, approachable manner and ability to anticipate your needs made working with him such a great experience. We'll be sure to pass along your compliments to him, and we look forward to serving you again at BMW of Westlake!

September 22, 2026

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Nothing bad to say . He was very responsive and communicative in the process of getting my car repaired More

by kzajo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2026

BMW of Westlake responded

Thank you for taking the time to leave a review! We're thrilled to hear that your advisor was so responsive and communicative while getting your car repaired. Providing a smooth, hassle-free repair process is always our goal, and we appreciate your trust in BMW of Westlake!

September 16, 2026

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Service staff was incredibly helpful when we had a flat tire. They replaced our tires very quickly and answered all of our questions in a very timely manor. More

by AMYBANDWEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 16, 2026

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I had a good experience at the Westlake BMW dealership. The staff (Cory) was professional, friendly, and helpful throughout the entire process. They made everything easy and straightforward, and I was plea More

by rrhernandez1026
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

September 16, 2026

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Employee Rating

My experience with BMW of Westlake was overall positive. One rep (Kevin) seemed frustrated dealing with a third-party warranty, which showed in his attitude. However, manager Brittaney stepped in, handled e More

by rrhernandez1026
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

September 15, 2026

Dealership Rating
Employee Rating

Sales person, Nez, was great to work with, understanding and accommodating my long research and decision timeline. No pressure. Did not bad mouth competition, focused on the benefits of BMW. Test drove m More

by BMW X5 Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 09, 2026

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Employee Rating

To the most amazing sales expert I have ever met! You were so kind, patient, and understanding with me throughout the entire process. Buying a car can definitely be an anxious experience, but you mad More

by rosie.biggs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 09, 2026

Dealership Rating
Employee Rating

Great service and work in a timelymanner, and Cory McConville went above and beyond as my advisor ! More

by DUPREECARLOS1
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

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