Cory McConville

Always a great experience. Customer service is exceptional, friendly and professional. Ha ha really. Always a great experience. Customer service is exceptional, friendly and pr Customer service is exceptional, friendly and professional. Ha ha really. Always a great experience. Customer service is exceptional, friendly and professional. Cory was amazing. When I arrived at 7:40 I explained to him that I needed to be out of there in 2 hours due to having to go to work. He said he would try very hard and he did. That made my experience even better. More

by DAISYJ1068 Verified Customer Verified Customer

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Always good to consistent service Friendly. On time. Thorough work. Professional Cory is great Excellent On time. Thorough work. Professional Cory is great Excellent More

by MLC Verified Customer Verified Customer

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Quick and easy, Cory provided a thorough explanation on what was going to be done, and gave me a ETA on how long it could take, not only was it done in less time than provided but, they had my car outside, what was going to be done, and gave me a ETA on how long it could take, not only was it done in less time than provided but, they had my car outside, washed and ready to go right upfront. More

by ricmontanez Verified Customer Verified Customer

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Everything is good very nice treat all the staff very good & help full & very good teaching for our questions Thanks good & help full & very good teaching for our questions Thanks More

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Great service from Cory and the Westlake team. Always willing to help and explain the service and listen to the issues. Always willing to help and explain the service and listen to the issues. More

by Me Verified Customer Verified Customer

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Always provides top notch service by offering Valet Service. No other comments No other comments Service. No other comments No other comments More

by KMITCHELLSW Verified Customer Verified Customer

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Easy to make an appointment and get a loaner. Kept me informed of service being done as well as any future issues. The video of the car helped Kept me informed of service being done as well as any future issues. The video of the car helped More

by TASCHILTZ Verified Customer Verified Customer

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I had an excellent service experience at the BMW dealership. Cory and Brittany were outstanding from the moment I pulled into the service lane until the moment my car was ready for pickup. Cory kept dealership. Cory and Brittany were outstanding from the moment I pulled into the service lane until the moment my car was ready for pickup. Cory kept me informed throughout the entire oil change with timely, clear communication, so I always knew what was happening and when to expect my vehicle. One of my favorite parts of the experience was receiving the technician’s video inspection. It was incredibly helpful to see exactly what was checked and to review the condition of my car for myself. That level of transparency and professionalism really sets this service department apart. Thank you, Cory and Brittany and the entire team, for making the process so easy and More

by ALISONMARINO12 Verified Customer Verified Customer

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Good service from Cory and staff. Easy to pay on my phone after completion, too. Easy to pay on my phone after completion, too. More

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Always friendly and willing to assist at any turn. The staff are top notch, service always performed to expectations (the video truly helps), and I will definitely continue to return to Westlake BMW! The staff are top notch, service always performed to expectations (the video truly helps), and I will definitely continue to return to Westlake BMW! More

by JDillingham Verified Customer Verified Customer

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