Cory McConville
Cory McConville at BMW of Westlake

Cory McConville

Service Advisor

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.8
693 Reviews

Dealership Experience

5 yrs, 1 mo

Industry Experience

8 yrs, 5 mos

4.8

693 Reviews

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693 Reviews of Cory McConville

September 09, 2026

Dealership Rating
Employee Rating

To the most amazing sales expert I have ever met! You were so kind, patient, and understanding with me throughout the entire process. Buying a car can definitely be an anxious experience, but you mad More

by rosie.biggs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 09, 2026

Dealership Rating
Employee Rating

Great service and work in a timelymanner, and Cory McConville went above and beyond as my advisor ! More

by DUPREECARLOS1
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

August 27, 2026

Dealership Rating
Employee Rating

Always a great experience. Customer service is exceptional, friendly and professional. Ha ha really. Always a great experience. Customer service is exceptional, friendly and pr More

by DAISYJ1068
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

Sep 03, 2026

BMW of Westlake responded

Thank you for the wonderful review! We're so glad Cory was able to make your visit a great one and work with your tight schedule. We know how important it is to get where you need to be, and we're happy he was able to get everything taken care of in time for you to make it to work. We'll be sure to share your kind words with Cory. We truly appreciate you choosing BMW of Westlake!

August 25, 2026

Dealership Rating
Employee Rating

Always good to consistent service Friendly. On time. Thorough work. Professional Cory is great Excellent More

by MLC
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

Sep 03, 2026

BMW of Westlake responded

Thank you for the excellent review! We’re glad Cory and the team continue to provide the consistent, friendly, and professional service you’ve come to expect. We truly appreciate your continued trust in BMW of Westlake, and we’ll be sure to pass along the kind words to Cory!

August 25, 2026

Dealership Rating
Employee Rating

Quick and easy, Cory provided a thorough explanation on what was going to be done, and gave me a ETA on how long it could take, not only was it done in less time than provided but, they had my car outside, More

by ricmontanez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2026

BMW of Westlake responded

Thank you for the great review! We're glad Cory took the time to explain everything upfront and set clear expectations for your visit. Even better, we're happy we were able to get your service completed ahead of schedule and have your BMW washed and ready to go when you arrived. We truly appreciate your business and will be sure to share your kind words with Cory!

August 18, 2026

Dealership Rating
Employee Rating

Everything is good very nice treat all the staff very good & help full & very good teaching for our questions Thanks More

by Kiran shah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 11, 2026

Dealership Rating
Employee Rating

Great service from Cory and the Westlake team. Always willing to help and explain the service and listen to the issues. More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 03, 2026

Dealership Rating
Employee Rating

Always provides top notch service by offering Valet Service. No other comments No other comments More

by KMITCHELLSW
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

July 30, 2026

Dealership Rating
Employee Rating

Easy to make an appointment and get a loaner. Kept me informed of service being done as well as any future issues. The video of the car helped More

by TASCHILTZ
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

Aug 30, 2026

BMW of Westlake responded

Thank you for the great review! We’re glad we could make everything easy from scheduling and getting you a loaner to keeping you updated throughout the service. We’re also happy to hear the vehicle video was helpful! We appreciate you trusting BMW of Westlake with your BMW and look forward to taking care of you again.

July 30, 2026

Dealership Rating
Employee Rating

I had an excellent service experience at the BMW dealership. Cory and Brittany were outstanding from the moment I pulled into the service lane until the moment my car was ready for pickup. Cory kept More

by ALISONMARINO12
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

Aug 30, 2026

BMW of Westlake responded

Thank you for such an incredible review! We’re thrilled to hear Cory and Brittany took such great care of you from start to finish. Clear communication and transparency are a huge part of the experience we strive to provide, so we’re especially glad the technician video inspection was helpful. We’ll be sure to share your kind words with Cory, Brittany, and the entire team. Thank you for trusting BMW of Westlake with your BMW!

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