BMW of Westlake - Service Center

Happy with service, however. I had a recall on a part and could not drive my car. Had to have it towed to the dealer. $75.00 charge. Not fair if the part was on a recall. Mar I had a recall on a part and could not drive my car. Had to have it towed to the dealer. $75.00 charge. Not fair if the part was on a recall. Marlene. More

The staff was welcoming and pleasant. Building was clean and bright. No complaints from me thanks Building was clean and bright. No complaints from me thanks More

The service of West Lake BMW. The whole process is pleasant. I am very fortunate to have purchased a car here that I have liked for a long time. The whole process is pleasant. I am very fortunate to have purchased a car here that I have liked for a long time. More

Courteous Staff. Free Loaner Vehicle. Nice inspection report. Service was completed on time at agreed upon price. Free Loaner Vehicle. Nice inspection report. Service was completed on time at agreed upon price. More

They did a fine job. Everything was communicated correctly and work was done in a timely matter. Everything was communicated correctly and work was done in a timely matter. More

Always a great experience to deal with the personable, talented professionals at Ganley BMW of Westlake- talented professionals at Ganley BMW of Westlake- More

The car was not returned to me on the date of the service appointment due to staffing issues. appointment due to staffing issues. More

Wonderful wonderful service. Very easy to deal with and had my car back in a timely manner. Very easy to deal with and had my car back in a timely manner. More

Very professional. Quick setvivice. Easy to make an appointment. Reasonably priced. Texted a video showing the undercarriage and work to be done Quick setvivice. Easy to make an appointment. Reasonably priced. Texted a video showing the undercarriage and work to be done More

Very supportive staff sometimes flexible enough to help me without appointment always excellent service and support me without appointment always excellent service and support More