BMW of Westlake - Service Center

Great service at BMW. Very quick turn around time. John and Brittaney were very nice and friendly. They messaged me every step of the way. Thanks. and Brittaney were very nice and friendly. They messaged me every step of the way. Thanks. More

Always friendly and ready to provide good service. They are quick to provide a good solution to any issues and my cars are ready on time are quick to provide a good solution to any issues and my cars are ready on time More

The dealership was very efficient clean and friendly. I don’t like this part making me add All of these words and again and again and again don’t like this part making me add All of these words and again and again and again More

Brittaney was an absolute pleasure to deal with , she was a great help during the process of service Updated me throughout on parts delay and eta a great help during the process of service Updated me throughout on parts delay and eta More

Fantastic service. I thought I was royalty. They love the brand and respect the client. Only place for service. Thank you all for your service brand and respect the client. Only place for service. Thank you all for your service More

My car sparkles were changed and since then my car has not performed as it used to By the way it was an excellent performing car. IT WAS. not performed as it used to By the way it was an excellent performing car. IT WAS. More

I waited one hour before they told me that they had no techs. And this is not my first bad experience. Not good business. Thanks techs. And this is not my first bad experience. Not good business. Thanks More

Service to flush brake fluid took 4 hours. Service John C provided no update, no explanation, no response to text request and offered no apology. C provided no update, no explanation, no response to text request and offered no apology. More

Great Customer Service! Clean lobby and bathroom. Also very friendly and attentive staff, wait time accurate. I would definitely recommend this dealership for any vehicle needs. very friendly and attentive staff, wait time accurate. I would definitely recommend this dealership for any vehicle needs. More

Service my car here for past 3 years now... thank you Brittney, she always provides the best customer service, deserves the best employee of the year 5⭐ Brittney, she always provides the best customer service, deserves the best employee of the year 5⭐ More