Tom Tunnell
Tom Tunnell at BMW of Westlake

Tom Tunnell

Parts Manager

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

Contact Me
5.0
41 Reviews
5.0

41 Reviews

Write a Review

41 Reviews of Tom Tunnell

June 11, 2026

Dealership Rating
Employee Rating

I brought my car for service to Westlake from the BMW dealer on the east side who had lost my trust. Your service department quickly fit me into the schedule, provided detailed analysis of the problem an More

by kara carter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell , Charlie Forbes - 10 stars.

June 08, 2026

Dealership Rating
Employee Rating

Wonderful service and wonderful people. I’ve been going there for years and they know how to fix vintage BMWs the best More

by 20SNYDERC5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 22, 2026

Dealership Rating
Employee Rating

Kevin greeted me right away and made the entire service experience smooth and stress-free. He quickly provided me with a loaner vehicle and clearly explained all the information I needed. His professionali More

by Bena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Wagner

Feb 25, 2026

BMW of Westlake responded

Thank you, and have a fantastic day!

January 07, 2026

Dealership Rating
Employee Rating

4th car that I’ve purchased from bmw of Westlake. They’ve always been great with me. Ask for Nez he’s very knowledgeable and knows his cars!! More

by Amf201985
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 09, 2026

BMW of Westlake responded

Thank you for your kind words and this wonderful review!

October 16, 2025

Dealership Rating
Employee Rating

Really just the most amazing dealership you can go to. The service department is amazing. More

by bmquick08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2025

BMW of Westlake responded

We can't wait to see you again, have a great day.

September 21, 2025

Dealership Rating
Employee Rating

Adam Moon and his team are true professionals. They treat customers like family and go out of their way to accommodate them More

by HOUSHOLDERW
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Adam Moon, Nez Faraj

Sep 23, 2025

BMW of Westlake responded

Thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

September 14, 2025

Dealership Rating
Employee Rating

Always a great experience with Brittany at BMW of Westlake. We have 2 BMW’s and trust this dealership to take care of both of them. More

by FPALMERJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2025

BMW of Westlake responded

Fred, we are so happy to read such a great review about BMW of Westlake!

July 18, 2025

Dealership Rating
Employee Rating

My car was well taken care of at BMW Westlake. They went the extra mile to get my battery and radio fixed right. More

by JDHORTON67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick

Jul 20, 2025

BMW of Westlake responded

Thank you so much for the positive review!

January 19, 2025

Dealership Rating
Employee Rating

Brittaney and the crew were amazing. Couldn't ask for a better place for service More

by bmquick08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2025

BMW of Westlake responded

We are very happy we could provide you with a positive experience!

November 24, 2024

Dealership Rating
Employee Rating

The service department is the best. Brittaney is just absolutely amazing. Couldn't ask for a better experience. More

by NAHHH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 26, 2024

BMW of Westlake responded

Your wonderful feedback and rating mean a lot to us.

1
...

Dealership Inventory (206 Vehicles)

new 2026 BMW 330 car, priced at $56,997
2026 BMW 330
new
Mineral White Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW 530 car, priced at $75,322
2026 BMW 530
new
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW X2 car, priced at $53,417
2026 BMW X2
new
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
used 2020 Audi Q5 car, priced at $20,945
2020 Audi Q5
used
Gray Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW 228 Gran Coupe car, priced at $44,372
2026 BMW 228 Gran Coupe
new
Vegas Red Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW 330 car, priced at $59,097
2026 BMW 330
new
Mineral White Metallic exterior
Automatic
All-wheel Drive