BMW of Westlake - Service Center

I went in for an oil change. I thought I needed an oil change and I took my car into the dealership. Your service tech told me I did not need an oil change until January. But, h I thought I needed an oil change and I took my car into the dealership. Your service tech told me I did not need an oil change until January. But, he did take back my car and do a quick inspection. Everyone is nice and everyone is honest. More

Great Customer service Cassie was great to work with and understand my needs. She communicated with me throughout the process. I would recommend Cassie to my friends and fam Cassie was great to work with and understand my needs. She communicated with me throughout the process. I would recommend Cassie to my friends and family. More

Good start at dealership after some bad experiences at other BMW dealers, will review again after check up in couple weeks. Cassie was very good at dealership after some bad experiences at other BMW dealers, will review again after check up in couple weeks. Cassie was very good More

Great team to work with. I came in for service and snow tires. The team took very good care of me. I would recommend this service department as a team that works to enhance th I came in for service and snow tires. The team took very good care of me. I would recommend this service department as a team that works to enhance the customer experience and does a great job of taking care of the customer. More

Christian is who I go to He sees that I have done to my car, a 2008 I took delivery of in Germany, every thing required to keep it looking and running like NEW He sees that I have done to my car, a 2008 I took delivery of in Germany, every thing required to keep it looking and running like NEW More

Excellent service Cassie did an awesome job of getting me scheduled and taken care of. She also found rebates for my tires that I was not aware of Cassie did an awesome job of getting me scheduled and taken care of. She also found rebates for my tires that I was not aware of More

Flat tire Had a blow out on the highway and limped in to this dealership. They went and got my tire from their warehouse just with a phone call from the road. N Had a blow out on the highway and limped in to this dealership. They went and got my tire from their warehouse just with a phone call from the road. No credit card, just my word I’d be in. Christian was very accommodating. We discussed an entire set of tires but he was very honest and felt I could make it through the winter on current tires. I guarantee when it comes time for a new set I’ll drive to this dealership for the purchase, I was that impressed with the service. I didn’t even know these guys existed but it’s quite a gem. Great job on car wash as well. More

Great service Great people to do business with. Eager to help you in any way. Would highly recommend this Dealership⭐️⭐️⭐️⭐️⭐️ We give them a 5 star rating. We are Great people to do business with. Eager to help you in any way. Would highly recommend this Dealership⭐️⭐️⭐️⭐️⭐️ We give them a 5 star rating. We are seniors an they answered any questions or we had an concerns. More

C.T. RULES As always---GREAT SERVICE!---do not change a thing. Cassie always friendly, keeps me informed. Great wash job after service, my car looked like it jus As always---GREAT SERVICE!---do not change a thing. Cassie always friendly, keeps me informed. Great wash job after service, my car looked like it just came off the showroom floor More