Adam Moon

Service department was very communicative throughout the service process. They kept me informed while the car was being serviced service process. They kept me informed while the car was being serviced More

by rogfrisman Verified Customer Verified Customer

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I had an excellent experience. Everyone was very professional and helpful. I have nothing else to add. Everyone was very professional and helpful. I have nothing else to add. More

by JULIA.G.OSBORNE Verified Customer Verified Customer

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I have been dealing with BMW Westlake since 2016 and am comfortable with the dealer. comfortable with the dealer. More

by CHARLESSTOLLENWERK Verified Customer Verified Customer

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Very helpful, very informative I plan to renew my lease. They made my experience easy. They were also honest. My sales person was Dirk, and I could not be more pleased They made my experience easy. They were also honest. My sales person was Dirk, and I could not be more pleased More

by BERNAN6449 Verified Customer Verified Customer

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Jerry was very helpful I will refer him to my friends and family in yet he future. family in yet he future. More

by MSTAHL7777 Verified Customer Verified Customer

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Our sales person Jimmy was amazing! He made the process easy and simple. He gave us time to talk it over and there was no pressure. Something my husband and I dread when we car shop is He made the process easy and simple. He gave us time to talk it over and there was no pressure. Something my husband and I dread when we car shop is the pressuring to make a sale. It was very nice to take our time, test drive the vehicle and have everything by explained to us. The paper singing was amazing!! No upselling and quick sign these docs and move forward. I am thankful for this dealership! Only day two but, will give more feedback when I have more time. Thank you to BMW Westlake for the easy, smooth, friendly process. Will recommend anyone that is looking for a BMW to come to this dealership. More

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Great experience with everyone I interacted with at BMW Westlake! I would highly recommend them Westlake! I would highly recommend them More

by JEREANA Verified Customer Verified Customer

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Adam was a pleasure to work with and delivered our new car. Easy to work with car. Easy to work with More

by ASIMONY Verified Customer Verified Customer

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Very good service and customer service. Like it very much! Highly recommend the dealership place Like it very much! Highly recommend the dealership place More

by ANA_INOANA23 Verified Customer Verified Customer

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The entire staff at BMW was friendly, attentive, and very professional in every aspect. Nez Faraj took his time answering all of my questions and making sure the experience met all of my expectations and mor professional in every aspect. Nez Faraj took his time answering all of my questions and making sure the experience met all of my expectations and more. Dirk Steffen's demonstration of the features inside my new vehicle was simply impressive. Their level of knowledge, expertise, and quality of customer service was outstanding going above and beyond anything I ever experienced before. Thank you so much BMW of Westlake! More

by AMY54 Verified Customer Verified Customer

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