Back

BMW of Westlake - Service Center

Westlake, OH

4.7
2,005 Reviews

2,005 Reviews of BMW of Westlake - Service Center

Sort by
March 11, 2023

As always, great service and l appreciate the updates throughout the process. High five to Cory! More

by LINDA79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2023 -

BMW of Westlake responded

Thanks for the great review about Cory!

March 11, 2023

They are professional, fast and convenient, not to mention the first class waiting area with water and coffee More

by Bernie B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2023 -

BMW of Westlake responded

Thanks for the positive review!

March 11, 2023

They were very nice and explained everything. This was my second time there and they answered all my questions. More

by VEGA_MBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Strunk
Mar 11, 2023 -

BMW of Westlake responded

Thanks for the awesome feedback!

March 11, 2023

excellent service knowledgeable and friendly staff great location easy to get a service date very pleased More

by afeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2023 -

BMW of Westlake responded

Thanks for the amazing review!

March 10, 2023

Friendly and efficient. Always a pleasure to have professionals take care of my vehicle. Comfortable setting. More

by JZUGAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

BMW of Westlake responded

Thank you for the amazing feedback!

March 09, 2023

Great service! Very professional and informative about your vehicle. Gets the job done in a timely manner. More

by mcbrideshameka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Lieb
Mar 10, 2023 -

BMW of Westlake responded

Thanks for the positive feedback!

March 08, 2023

The customer service was great and they were very respectful of my time. I plan to continue to use their services. More

by An
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

BMW of Westlake responded

Thanks for the positive feedback!

March 06, 2023

Awesome service - Brittaney was great to work with and extremely helpful in guiding me through the process. More

by SANTORATMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Strunk
Mar 06, 2023 -

BMW of Westlake responded

Thanks for the positive feedback!

March 04, 2023

Very fast, honest, and excellent service. Would definitely go again for maintenance needs. Highly recommend. More

by BARBARARIEMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2023 -

BMW of Westlake responded

Thanks for the awesome review!

March 03, 2023

Great service and professionalism. I was in and out quickly and the lounge was comfortable while I waited. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

BMW of Westlake responded

Thanks for the positive review!

...
94
...