BMW of Westlake - Service Center

Awesome service - Brittaney was great to work with and extremely helpful in guiding me through the process. extremely helpful in guiding me through the process. More

Very fast, honest, and excellent service. Would definitely go again for maintenance needs. Highly recommend. Would definitely go again for maintenance needs. Highly recommend. More

Great service and professionalism. I was in and out quickly and the lounge was comfortable while I waited. I was in and out quickly and the lounge was comfortable while I waited. More

Staff is pleasant and responsive. I appreciate the videos sent from the service technician. The videos are clear and they communicate in ways that I understand. Brittaney is always pl I appreciate the videos sent from the service technician. The videos are clear and they communicate in ways that I understand. Brittaney is always pleasant! More

Only a scheduled oil change but pleasant quick (no pun intended) and efficient as usual. intended) and efficient as usual. More

The work was completed in a timely fashion. The car was returned to me neat and clean The car was returned to me neat and clean More

Something happened to the starter battery on my car and the dealership was able to get me in the same day. I have a newborn that I had to bring with me and the service people did everything in their power the dealership was able to get me in the same day. I have a newborn that I had to bring with me and the service people did everything in their power to get to my vehicle quickly and efficiently. While I waited, I had comfy chairs to sit in and got to watch the food network! It was actually more relaxing than anticipated and everyone was accommodating and friendly! More

Good communication and good service. Easy to book and work with. Did a nice job. Easy to book and work with. Did a nice job. More

Everyone was so kind and helpful. Service department very helpful. Having work done in lieu of trading it in as I love my car. Service department very helpful. Having work done in lieu of trading it in as I love my car. More

Made every effort to make my visit painless. The requirements for this review are not painless! The requirements for this review are not painless! More