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BMW of Westlake - Service Center

Westlake, OH

4.7
2,003 Reviews

2,003 Reviews of BMW of Westlake - Service Center

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January 19, 2023

Brittaney Quick and Nate Lieb are always professional, personable and ready to accommodate the services needed. More

by MARGO5
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Strunk, Nate Lieb
Jan 19, 2023 -

BMW of Westlake responded

Thanks for the positive feedback about the team!

January 18, 2023

Checked everything, was very thorough! Made sure evening was working properly. Thank you! Great job. More

by BLEITCH7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Lieb
Jan 18, 2023 -

BMW of Westlake responded

Thanks for the positive feedback!

January 16, 2023

Great experience with BMW Westlake. Jim Strunk in service is very helpful, professional and knowledgeable. Dealing with Jim over several years has been a pleasure More

by brad z.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Strunk
Jan 16, 2023 -

BMW of Westlake responded

Thanks for the awesome review about Jim!

January 15, 2023

Jim was very good and nice to work with . I would recommend BMW Westlake all the time More

by SIKI71
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Strunk
Jan 16, 2023 -

BMW of Westlake responded

Thanks for the awesome review about Jim!

January 15, 2023

They have THE BEST customer care! ! Special shout out to Brittany!!! She is the utmost professional More

by CXH59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Strecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

BMW of Westlake responded

Thanks for the great review about Brittaney!

January 15, 2023

Love that they send you a video of the inspection of your car with recommendations. Went in for an oil change was in and out in about 20 minutes. More

by FRANSISCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

BMW of Westlake responded

Thanks for the positive feedback!

January 14, 2023

This dealership is friendly and helpful. They are very knowledgeable and efficient. They explain things so that anyone can comprehend what you car needs More

by Happy,216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

BMW of Westlake responded

Thank you for the positive review!

January 14, 2023

The service was good, not overpriced, and timely. Getting the appointment was easy and fit my schedule and the waiting room was clean and comfortable More

by AWBEVIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Lieb
Jan 16, 2023 -

BMW of Westlake responded

Thanks for the positive review!

January 12, 2023

Excellent job done, took care of various problems down to the most minut details . Very nicely done. More

by jmieschnidt
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2023 -

BMW of Westlake responded

Thanks for the positive feedback!

January 11, 2023

Always very prompt and thorough assessment of any issues I have. Quick response and resolution of any problems. More

by ABUZEUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Lieb
Jan 11, 2023 -

BMW of Westlake responded

Thanks for the great feedback!

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