Baker Motor Company of Charleston (Mercedes-Benz Dealership)

Excellent and professional experience with Valerie, she made leasing my New GLA 250 fun and exciting. Answered all of my questions and spent a great deal of time teaching me all about the car. I felt comfo made leasing my New GLA 250 fun and exciting. Answered all of my questions and spent a great deal of time teaching me all about the car. I felt comfortable and safe leaving Baker motors in my new GLA 250, thanks to all information Valerie gave me regarding operation of the car. Thank you so much Valerie, More

Baker autoglass has terrible customer service. I have had a work order pending for over four months. I have had a work order pending for over four months. More

Worst experience ever ! ! I've bought about 25 or more high-end cars in my life. I will never Purchase from Baker again. ! I've bought about 25 or more high-end cars in my life. I will never Purchase from Baker again. More

Jaylynn is very friendly and knowledgeable about the vehicle’s he sells. He certainly will be the reason we will continue to do business with Baker Motors. Thanks Jaylynn job well done!! vehicle’s he sells. He certainly will be the reason we will continue to do business with Baker Motors. Thanks Jaylynn job well done!! More

The service center was ruinous. Tommy Baker's The service center was ruinous. Tommy Baker's technicians evidenced unskilled labor, deceit, amateurish follow up, and the service manager Hoxie, wa The service center was ruinous. Tommy Baker's technicians evidenced unskilled labor, deceit, amateurish follow up, and the service manager Hoxie, was rapscallion. I regret putting my vehicle into their care. More

Friendly & knowledgeable staff. I love my 2021 GLE, Rola was helpful and found me the exact color combo I wanted. She set expectations about how much time it would take to do the paperwork. The sales manage was helpful and found me the exact color combo I wanted. She set expectations about how much time it would take to do the paperwork. The sales manager, Adam, welcomed us to the Baker Motor Company family. Free car washes and they helped me learn all the gizmos on my new car. Highly recommend Baker; their Mercedes staff are so helpful! More

easy to work with, did that they said they would do, very pleasant. I hope that I don't the same problems as the other people. pleasant. I hope that I don't the same problems as the other people. More

DO NOT BUY from this dealer. Bought my car (GLS) in Jan 2020, three months later and still no registration. They never respond to call or emails. Even the Managers are the same way, so don't expect better 2020, three months later and still no registration. They never respond to call or emails. Even the Managers are the same way, so don't expect better from the employees. Beware the Baker group mgr. will threaten to sue you if you don't give a good review. STAY AWAY from this looser company. More

Horrible service from Mr Michael Wall in the financial Department. Bought my car in November of 2020. Now in March and my car still not registered. He never answer calls. You can not even contact him dire Department. Bought my car in November of 2020. Now in March and my car still not registered. He never answer calls. You can not even contact him directly. Always with the excuse that he is with another client. WHAT A NIGHTMARE. MR BAKER SHOULD LOOK INTO THIS AND STOP THIS GUY FROM AFFECTING HIS BUSINESS. More

Don’t expect a phone call back from these people. Called about a truck yesterday morning and I still haven’t heard back from anyone. I guess they don’t like to make sales! Called about a truck yesterday morning and I still haven’t heard back from anyone. I guess they don’t like to make sales! More