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Baker Nissan

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
1,776 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 36 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 1,777 reviews

February 06, 2023

Shawn Kennedy was amazing! He handled my issue within minutes after I was getting the runaround and getting turned away! Great customer service and great management! More

by A.Lagrone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2023 -

Baker Nissan responded

A.lagrone, we are so happy to read such a great review about our team at Baker Nissan North! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 03, 2023

I appreciate them getting me in and out making sure that everything was done timely and correct. More

by LaShonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yamet A Medina
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Feb 07, 2023 -

Baker Nissan responded

Lashonda, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

January 30, 2023

Fantastic, service excellence, professional staff, great atmosphere, efficient, and friendly are the reasons I return to Baker Nissan. More

by ttyrobinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hazeley
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Jan 30, 2023 -

ttyrobinson responded

I drive from Fresno, Tx because of the service I receive is fantastic, service excellence, professional staff, great atmosphere, efficient, and friendly are the reasons I return to Baker Nissan. Thank you Chris Hazeley!

Nov 01, 2025 -

Baker Nissan responded

We are thrilled to hear that you have had such a positive experience at Baker Nissan! Our team works hard to provide exceptional service and create a great atmosphere for our customers. Thank you for your continued support!

January 29, 2023

Great costumer service! It’s like the in and out burger joints fast service! Lol..😀 More

by pattyiboa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon Harris
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Feb 01, 2023 -

Baker Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 25, 2023

Excelente service attention, quality service , clean area good attention very good waiting area with internet wifi, and all the amenities with excelent coffe machines free!! And everybody very friendly More

by Odeicaza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolando Murillo
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Jan 25, 2023 -

Odeicaza responded

Congratulation for Mr Rolando Murillo Great personal attention

Nov 01, 2025 -

Baker Nissan responded

Thank you so much for your kind review! We strive to provide our customers with top-notch service, a clean and comfortable waiting area, and all the necessary amenities to make your experience enjoyable. We're glad you love our free coffee and friendly staff. We appreciate your support!

January 13, 2023

My family and I have been coming to Baker Nissan for over 9 years. Excellent service we have bought 3 cars from them. We trust them and know they will always take care of us with any service needs. The servi More

by Gmangold7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogelio Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Iggy sales department
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Jan 18, 2023 -

Baker Nissan responded

Gmangold7, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Baker Nissan North. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 10, 2023

I was taken care of quickly when I arrived and my service was done in a timely manor. More

by sydlyn101@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yamet Medina
Print
Jan 12, 2023 -

Baker Nissan responded

Thank you so much for your review and for letting us know about your experience here at Baker Nissan service. We truly appreciate your business and for being a member of the Baker Nissan family.

January 06, 2023

My salesman Hector C. provided the upmost friendly & efficient customer service. Made my purchase hassle free! Definitely recommend! More

by MP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector
Print
Jan 13, 2023 -

Baker Nissan responded

Mp, your wonderful feedback and rating mean a lot to us.

January 06, 2023

My Service advisor Yamet was very helpful, informative we received beyond great customer service from him More

by sharonb922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yamet Medina
Print
Jan 07, 2023 -

Baker Nissan responded

Sharonb922, we're glad you had such a wonderful experience with us!

Jan 07, 2023 -

sharonb922 responded

Special Thank you to my wonderful service advisor Yamet Medina he was a great help to us during this holiday tragedy.

January 02, 2023

As always going to Nissan Baker at Northwest 290 in Houston Texas it’s always a good experience. Mr. Medina and the rest of the office Service Department are always nice and ready to serve the client More

by Claribel.medina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Yamil Medina
Print
Jan 04, 2023 -

Baker Nissan responded

Claribel.medina, thank you for your kind review; we are happy to pass along your comments to the team here at Baker Nissan North! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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