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Baker Nissan

Houston, TX

4.8
1,450 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 34 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 1,450 reviews

July 29, 2018

Great experience Terry Edwards was polite, patient and cut right to the chase when he could see we were ready to purchase. Did not play games and my wife and I were ve More

by Scott1000
Customer Service
Recommend Dealer
Yes
Employees Worked With
Terry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2018 -

Baker Nissan responded

We're glad to hear that Terry was able to help you find what you needed. Thank you for leaving a review!

July 28, 2018

Shawn Kennedy is a fraud This salesman will lie about the vehicles condition. When caught, he promises to pay for repair - but won't. Even when another dealership put in writ More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn Kennedy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle salesperson , Brad Baker
July 28, 2018

A day of joy, woohoo. I came in with low expectations but I've got high results, service was great, the saleman very helpful polite he's a good salesman. More

by Fredsr.4309
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2018 -

Baker Nissan responded

Thank you for your kind words for Shawn and Terry. We strive for customer satisfaction 100% of the time and we appreciate your business. Thank you again. Carl Baker Manager

July 22, 2018

Great experience I had a great experience at baker Jackson nissan and was overall satisfied. I had a great experience at Barker Jackson Nissan and was overall satisfie More

by Misty77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Igiebor
Jul 28, 2018 -

Baker Nissan responded

We are so happy you had such a great experience. We truly appreciate your business. Let us know if you need anything in the future. Thank you again. Carl Baker

July 21, 2018

Time doesn’t phase some people I was immediately recognized and was called by name and everything fell into place once again for a deal to be made successfully that night. More

by TomAFlo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Igiebor
May 01, 2019 -

Baker Nissan responded

Tomaflo, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Baker Nissan. Thanks again for the recommendation, and have an amazing day!

July 18, 2018

Terry Edwards I asked GOD to hear my cry, listen to my prayer; he sent me Terry Edward an 😇 I needed a car ASAP this gentleman worked with me and for me until the More

by Nissan Claudia 49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Vela
2.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2018 -

Baker Nissan responded

We're so happy to hear that Terry was able to help you with finding your car! Thank you so much for leaving a review for us. We appreciate you.

July 10, 2018

Awesome Experience Had an amazing experience at Baker Nissian thanks to Iggy and Efron they made my purchase really easy and super quick. Love my new car and love Baker More

by Truth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Effran Bryant , Iggy Nzegwu
Jul 11, 2018 -

Baker Nissan responded

Thanks so much for leaving a review. We appreciate you!

July 07, 2018

Absolutely Blown Away!! I NEVER leave reviews of businesses that I interact with, but Baker Nissan left me feeling compelled to do so. A few days ago, I went to Baker Nissan More

by Trae711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquess Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Franklin Williams, Effran Bryant, Austin, Brad Baker
Jul 11, 2018 -

Baker Nissan responded

Trae, we appreciate you! Thank you SO much for being willing to share all the details of your experience.

June 24, 2018

Easiest vehicle purchase experience ever! Sammy Vela and Shawn Kennedy made my purchase of a 2011 Honda from their pre-owned inventory very easy. Shawn was willing to "negotiate" and Sammy wa More

by Crosstour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ephan
Jul 11, 2018 -

Baker Nissan responded

We're glad you had such a great experience at our dealership! Thank you for coming to see us and for taking the time to leave a review.

June 22, 2018

Well pleased with baker Nissan used cars /Charles Called a head and Charles had clean car ready for test drive. Car was exactly as advertised. both Charles and Brandon, the used car manage were pro More

by Love1989
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Igiebor, Brandon Banda
Jun 22, 2018 -

Baker Nissan responded

We're so glad to hear this! Thank you so much for taking the time to leave us a review!

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