Balise Honda of West Warwick

Jopshua seemed interested in us as people as well as a potential sales target. He was very knowledgeable about the line and recommended the CRV and explained the features well. The color we wanted was n potential sales target. He was very knowledgeable about the line and recommended the CRV and explained the features well. The color we wanted was not on the lot and accordingly he went to considerable lengths to make sure we received the model and color and features we wanted. He arranged for a test drive and handled the trade-in questions well. He was always available to us and we were even able to contactg him outside business hours on a couple of occasions while the sale was being structured. We received the car on April 22 and again Joshua took time to go over the vehicle with us and explain and demonstrate its features. We consider this tio have a first rate sales experience. His colleagues Nelson and Tarra were also very helpful. Thank you More

The salesperson, David Fontaine was courteous,, helpful, knew the product and gave me confidence that he would give me the best deal possible. He listened to my needs for a car and was able to meet them v knew the product and gave me confidence that he would give me the best deal possible. He listened to my needs for a car and was able to meet them very satisfactorily. He followed up with phone calls when necessary. I was so much satisfied, I did not go anywhere else because I didn't think his service could be toped, More

Thank you Debbie I love my new Honda Accord,Great deal also.Thank you also to Billy Albro it was great doing business again you all at Majestic.Thanks again Cynthia and Lionel Houle. also.Thank you also to Billy Albro it was great doing business again you all at Majestic.Thanks again Cynthia and Lionel Houle. More

My family has been leasing from Majestic Honda for more than three years now, starting with my leased Honda Civic in April 2010. At the end of March, I scheduled an appointment over the phone with someone than three years now, starting with my leased Honda Civic in April 2010. At the end of March, I scheduled an appointment over the phone with someone named "Jasmine." I went in the morning of my appointment and was told to come back in the afternoon because the leasing agent wasn't in. So, I left work twice that day to try and buy my Honda Civic, which I've had an overall positive experience with -- twice it took me to California and back. When I went back to Majestic South the second time, I told the salesman, Richard Brown, that I had been pre-approved for a really good auto loan/interest rate through Peoples' Credit Union. He, however, dragged his feet and said it was a lot of work to go through with a bank auto loan and suggested I finance through Honda. Curious if they'd offer a competitive interest rate, I agreed to run the inquiry. He said he wouldn't make any money off the deal and that he would just be doing me "a favor." He came back and told me Honda's financier offered a similar interest rate compared to Peoples' and that gap insurance was "included." With Honda taking care of the inspection and registration, I figured fewer hassles might be worth the little extra in interest. I asked Mr. Brown if I would have to pay full interest on the 5-year loan or if there was no interest penalty for paying off early. He simply said, I could pay the loan off early, not really answering or comprehending the question, it seemed. So, when Business Manager Kyle Smith walked me through the paperwork, I asked him if there was an interest penalty and he said no -- which it turns out is true but that one of their salesmen didn't comprehend the question is surprising. Finally, after two-and-a-half hours in the office, I drove off the lot with my Honda Civic. When I received my first bill, I realized the payoff balance was almost $2,000 greater than I anticipated. I called up Majestic Honda and asked why my payoff was so big. Mr. Smith tells me the lower interest rate was dependent on my purchasing the gap-insurance "bundle" and that the insurance was an additional $1,200--two things I was never told when I purchased the vehicle and I never saw a receipt with the inflated payoff amount. I simply signed a receipt that showed the payoff amount of the Honda Civic at the end of my lease period. As someone who'd never purchased a car before, you'd think they would try and help me understand the deal rather than take advantage of my youth and time crunch as I needed to get back to work. I am really disappointed in this dealership. In college, my twin and I shared a '92 Honda Civic and that's when I really began to respect the carmaker but wish the dealership had helped educate me rather than played run-around to my questions and acted like they didn't have time to facilitate a lease buyout with a financier other than their own. Fail, Majestic Honda. Fail. More

First time buying a car and couldn't have asked for a better experience. David was professional, helpful, and patient. He was able to answer all my questions and gave me a great deal on a used car. I wou better experience. David was professional, helpful, and patient. He was able to answer all my questions and gave me a great deal on a used car. I would definitely recommend the friendly staff at Majestic Honda. More

Rachel at Majestic Honda was amazing!!! When I first walked in I thought the whole new car buying experience was going to be a nightmare... it was just the opposite! I can't say enough about Rachel... h walked in I thought the whole new car buying experience was going to be a nightmare... it was just the opposite! I can't say enough about Rachel... her professionalism, knowledge and comfort to a new car buyer goes beyond GREAT! My new FIT is wonderful and I can't wait to buy another there. Five Stars!!! More

This was not the first car we have purchased from Majestic Honda-South, and all of my Hondas have been serviced there. Although we live a half-hour away, we have always been pleased with the profess Majestic Honda-South, and all of my Hondas have been serviced there. Although we live a half-hour away, we have always been pleased with the professionalism of the sales and service staff there. We were looking for a car for my wife who was interested in replacing her older Honda CR-V with a new model. The sales person who assisted us, Mr. Josh Ostrow, was very pleasant, patient, and knowledgeable. In fact, he proved to be the most pleasant of all the sales people we have dealt with at Majestic Honda. We made it clear that we did not want to be pestered -- we would contact him if we continued to have interest in purchasing a car there or had questions. We returned several times to look at cars on the lot and to test drive two of them. We finally made a decision to purchase a new CR-V. When we picked it up, Mr. Ostrow answered all of our last-minute questions and made sure that my wife's I-phone was fully functional with the hands-free audio system. We look forward to continued professional assistance from Majestic Honda-South. More

Sarah helped me get out of bad lease situation from Metro Honda Johnston. I feel they were genuinely concerned for my situation and got me into a new vehicle, which I love! Sarah was very helpful and knowl Honda Johnston. I feel they were genuinely concerned for my situation and got me into a new vehicle, which I love! Sarah was very helpful and knowledgeable. I will definitely return to Majestic Honda More

David Fontaine was very friendly and upfront with us from the start. He gave us honest answers to all of our questions and was always available to help sort of the details. the start. He gave us honest answers to all of our questions and was always available to help sort of the details. More

Rachel and Terra (finance) were excellent!! I normally hate the whole car buying experience because I hate negotiating and am always afraid I will get screwed somehow. Also, almost any dealership you go hate the whole car buying experience because I hate negotiating and am always afraid I will get screwed somehow. Also, almost any dealership you go to some sales person is ready to pounce on you before you even park your car. There was none of this at Majestic. The whole process was PAINLESS!! Rachel gave us such a great deal right off that there was no need to negotiate. She also is very personable without being phony. Terra in finance was just as great! Two thumbs up!!! More