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Balise Lexus

West Springfield, MA

4.9
275 Reviews

1385 Riverdale Street

West Springfield, MA

01089

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Showing 275 reviews

November 30, 2021

Brought my car in day before service appointment to drop it off: was told they could do it right away! Saved a lot of travel back and forth…very much appreciated! Also, gave me my sticker and washed it😊 More

by Judy Cote
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dimitri
November 18, 2021

The Balise Dealership emailed a $50.00 off coupon that could be used for scheduled service. More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
November 17, 2021

These guys are the best of the best! My wife and I purchased a beautiful suv from this dealership and they could not be more helpful. I wish I would have done business with Balise sooner! No wonder th More

by Hope this helps you
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara, Joe and Harry the driver.
November 14, 2021

Service was fast. The service adviser was pleasant and helpful. Excellent facility, clean and professional I will return for service More

by loutee426
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
November 02, 2021

i have always been very satisfied with the professional and courteous service and particular appreciate the Valet pickup service. More

by Val
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dmitry Gotlib
October 29, 2021

Quality service. Everyone I dealt with was professional, personable and courteous. Balise’s valet service is a particularly appreciated time-saving option and includes a loaner. More

by Maria E.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe, Harry, Dave, Addie
October 10, 2021

I always have a great experience when I buy cars from this Lexus Dealer. They make sure you understand everything before signing and that you're please with everything. VERY PROFESSIONAL! More

by Chris B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara, Brian
October 06, 2021

Very courteous representatives and speedy service. Always have top rated experience and I only use Balise Lexus for all my car service needs More

by Denise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All employees
October 05, 2021

After arriving for my appointment I was met by Dmitriy who explained all my options for service needed. He was efficient and polite. More

by Davidserra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dmitriy Gotlib
December 15, 2019

Customer service was GREAT! I made 3 visits to Lexus dealers Balise was the best all around -- trade in allowance was more than fair -- Sales person more than helpful -- no pr More

by ca.redden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim, Bill, Edwin
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