Balise Lexus
West Springfield, MA
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Always prompt with appointments, professional and courteous. Chris Hagen was very thorough and explained all service that was done and that I would need in the near future. courteous. Chris Hagen was very thorough and explained all service that was done and that I would need in the near future. More
The Balise Lexus service department was extremely efficient in providing me top quality service! They were very accommodating when I asked to have the state inspection added as part of the service! I efficient in providing me top quality service! They were very accommodating when I asked to have the state inspection added as part of the service! I also had quite an extensive amount of work done on my vehicle and everything went smoothly! Chris Hagen did not hesitate to find me the best possible discount that my vehicle was eligible for when I inquired and this was helpful in me choosing the best service for my vehicle! Thanks so much Balise Lexus!! More
My car less than a year old, the AC malfunction,led, and they refuse to take responsibility. I had to file a claim against my insurance for repairs. The lack or respect has broken my trust with balise lexu they refuse to take responsibility. I had to file a claim against my insurance for repairs. The lack or respect has broken my trust with balise lexus west springfield. This is my 3rd lexus from them. Never again would I ouschased due to falier and lack of support More
We buy our cars at Balise Lexus because we can count on them for the best service available. We don't wait in line to check in or to pick up. Everyone is courteous and professional. They know us, they kn them for the best service available. We don't wait in line to check in or to pick up. Everyone is courteous and professional. They know us, they know our car. On the rare occasion that issues arise, we call them and they think of everything that needs to be done to resolve quickly and to make sure that we are not inconvenienced. More