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Banister Chrysler Dodge Jeep Ram of Hampton

Hampton, VA

4.3
250 Reviews
The team at The New Banister Chrysler Dodge Jeep Ram would like to welcome you to our dealership in Hampton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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4116 W Mercury Blvd

Hampton, VA

23666

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Showing 250 reviews

July 11, 2025

Banister Chrysler Dodge Jeep RAM is my Go To dealership. I love my new Jeep and I have a great relationship with the entire staff. They have consistently taken care of any concerns, recalls and system upd More

by Angiefree06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2025

Went in to purchase the oil change bundle but the wanted double from last year. Then needed some work done and they wanted nearly double the average cost. Too expensive More

by wrightlife11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you wrightlife11 for taking the time to share your experience. It is always our goal to provide our guests with a Truly Exceptional experience. I attempted to give you a call but had to leave a voicemail. Please know that we offer competitive prices and the Bundle package was a $89 savings. If you decide to return to have your work done with us, we will surely welcome you back. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

July 04, 2025

The young lady at your 1st desk was cordial, helpful and kind. She greeted me with a smile and made me feel welcomed. I’ll be back only if she takes care of me. More

by Carlos Pardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you Carlos Pardo for your 5-star rating and for your kind words for Lindsay Givens. We truly appreciate your feedback and please know that we would welcome you back for any future service needs that you may have. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

July 03, 2025

The sales person was really helpful and patient. They allowed me to test drive the vehicle as well as informing me about deals. More

by debbietann724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

Left stuff all over my wheel and shifter knob leaving it sticky. Car now has a tick and a rattle More

by cbirdsong47
Recommend Dealer
No
Employees Worked With
Canon Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Canon Hughes
Jul 02, 2025 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Hello cbirdsong47, our goal at Banister Chrysler Dodge Jeep RAM is to provide you with a truly exceptional experience and it appears that we dropped the ball. Please accept our sincerest apology and we would welcome you back to make sure we meet and even exceed your expectations. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

June 26, 2025

They were able to fit us in for the repair, and got a new tire overnight. Good job! More

by JESCHEETT
Recommend Dealer
Yes
Employees Worked With
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsay Givens
June 25, 2025

Very professional and got my truck right in and done fast . Will definitely return for future service. More

by NONE25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2025

Lindsey definitely deserves a raise she took care of everything. Would come back just for her!! More

by carlostjr7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

They have my trust which is just not easy to get and very professional an on time More

by terrancehale79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Canon Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Whispur Granger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you Terrancehale79 for your kind words and 5-star review! We appreciate your business, and we welcome you back for future service visits too. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

June 23, 2025

I was very Pleased with the Service I got . Everyone was Friendly as well as Helpful More

by Leroy.howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Canon Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you Leroy.Howard for sharing your 5-star review! We are pleased that you enjoyed your visit with us and we welcome you back again. Warmly, Angela Freeman (757) 802-9615 Your Customer Experience Manager

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