Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Banister Chrysler Dodge Jeep Ram of Hampton
Hampton, VA
236 Reviews
The team at The New Banister Chrysler Dodge Jeep Ram would like to welcome you to our dealership in Hampton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 236 reviews
September 11, 2024
Their sales staff is friendly and receptive. Their maintenance staff leaves something to be desired. It would seems there's a disconnect between service representatives and mechanics. I was char Their maintenance staff leaves something to be desired. It would seems there's a disconnect between service representatives and mechanics. I was charged and told an issue was resolved, but I kept paying all sort of repairs either related or directly associated to the cause. I was told in every instance the matter was resolved... and yet the matter persists today. They attentive, cordial, and offer perks no other dealer inthe area offers. Unfortunately, that is not enough if the people you entrust your vehicle to cannot produce the expected result. More
by MARSHALL.VIRGILIO
Verified Customer
September 11, 2024
Service is A1. Past visits at this location, when vehicle is picked up, they usually had the seat covered and a paper floor mat, not so this time. So just a tad uno Past visits at this location, when vehicle is picked up, they usually had the seat covered and a paper floor mat, not so this time. So just a tad unorganized, More
by jhill8400
September 10, 2024
I received oil change. The customer service was great and easy to talk to. Thank you for your awesome service. The customer service was great and easy to talk to. Thank you for your awesome service. More
by sandrarouse10
September 09, 2024
My car was destroyed when I picked it up no excuses very upset won’t return or recommend upset won’t return or recommend More
by JSPATT76
Employees Worked With
September 09, 2024
The best service every time. Lindsay is always in communication and they make sure it’s done right every time. Lindsay is always in communication and they make sure it’s done right every time. More
by alyssagiosa
Employees Worked With
August 29, 2024
Everyone was friendly and helpful. I was kept informed on the progress of the servicing. I was kept informed on the progress of the servicing. More
by gss8ts
Employees Worked With
August 29, 2024
The dealership was unable to resolve my issue, but Lindsey was most helpful and accommodating Lindsey was most helpful and accommodating More
by cchaynesworth1
August 28, 2024
Found the problem and fix it. They kelp me in the loop. Gave me my truck back in time. They kelp me in the loop. Gave me my truck back in time. More
by lgcornick
Employees Worked With
August 22, 2024
Extremely over priced would not recommend even to a stranger on the street. You can not walk out of there without at least having $190 stolen from you for them doing absolutely nothing. Don’t walk but stranger on the street. You can not walk out of there without at least having $190 stolen from you for them doing absolutely nothing. Don’t walk but run the opposite direction from them. More
by Bradley04
