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Banister Chrysler Dodge Jeep Ram of Hampton

Hampton, VA

4.3
222 Reviews
The team at The New Banister Chrysler Dodge Jeep Ram would like to welcome you to our dealership in Hampton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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4116 W Mercury Blvd

Hampton, VA

23666

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Showing 222 reviews

April 07, 2025

It took 4 trips to get a key fob! 1st trip they replaced the battery but apparently never tested it while there for other work! Then 3 appointments to get the fob and cut the key More

by diazzle.ed
Recommend Dealer
Yes
Employees Worked With
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsay Givens
Apr 11, 2025 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

diazzlel.ed, please know that we appreciate your business and we apologize for the inconvenience. We will take your feedback as an opportunity to improve. Please know that we would welcome the opportunity to provide you with a 5-star experience if you choose to return back to Banister Chrysler Dodge Jeep RAM. Angela Freeman Your Customer Experience Manager (757) 802-9615

April 06, 2025

The service team were good and detailed no issues dropped off the Jeep routine service. I was out in less than an hour More

by MARC2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Your 5-star review is greatly appreciated, Marc! Thank you for choosing The New Banister Chrysler Dodge Jeep RAM!

Apr 08, 2025 -

MARC2018 responded

Keep up the good work guys….

April 05, 2025

Darrell was very helpful, , Very patient and understanding if you’re going to banister Jeep, make sure you see Darrell More

by MARC2018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2025

Very helpful and professional Canon was very professional and he listened to our concerns and did everything to do a great amazing job More

by garcia.dalia6373
Recommend Dealer
Yes
Employees Worked With
Canon Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Canon Hughes
March 27, 2025

FOURTH CAR IN A ROW. NO HASSLE. CAME IN TOLD THEM WHAT I WANTED AND WAS OUT OF THE DOOR WITH CAR IN LESS THAN 3 HOURS More

by riggs9050
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiya
March 25, 2025

My experience was an excellent one, everyone was respectful, kind and very professional. They explained the processes well and took adequate time in doing so. They were great!! More

by leatrice5050
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

Nice fast and helpful they work hard to help you. Great places to go to fine a car More

by cthomas062078
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Canon Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Whispur Granger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2025

This dealership has always been great to work with and they have treated my Grand Cherokee with VIP treatment! More

by JODYMADARAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Canon Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Making the appointment online was easy and dropping off my car was a breeze, everyone was very polite. More

by bruce3766.br
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2025

I’ve always received great service from the dealership the whole 4-5 years I’ve been going More

by markabolden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Canon Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Whispur Granger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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