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Banister Chrysler Dodge Jeep Ram of Hampton
Hampton, VA
286 Reviews
The team at The New Banister Chrysler Dodge Jeep Ram would like to welcome you to our dealership in Hampton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 286 reviews
September 15, 2025
They handled my service in a timely and efficient manner. I had everything I needed in the waiting room to work remotely. I had everything I needed in the waiting room to work remotely. More
by DTD
Verified Customer
September 13, 2025
Jeff and Aaron are the greatest. They help me every time I bring my vehicles They help me every time I bring my vehicles More
by CAITLIN.H.STITZ
Employees Worked With
September 12, 2025
I went in there looking for a reliable used car, and they sold me a vehicle that has since had nothing but expensive mechanical issues. I brought this to the attention of the sales person, James, who initial sold me a vehicle that has since had nothing but expensive mechanical issues. I brought this to the attention of the sales person, James, who initially sold me the car, and he said 'well there's nothing I can help you out with there'. Then I spoke to the general manager, Phil, in his office, and, while using profane language, said I bought the car and he's not taking it back. This dealership is filled with nothing but dishonest men, and if I had to guess, the toxic, profit-over-people culture there probably starts at the top with Dan Bannister. More
by mpritz87
Employees Worked With
The sales team and the general manager are all xxxxxxxx
September 08, 2025
I’ve always been pleased with service for my RAM 2500. This was my third routine service visit. This was my third routine service visit. More
by SAE
September 05, 2025
Dealership tried to get me to buy a converter that I didn’t need, check engine light never has been on in 7 years, after my inspection they said I needed a converter when all I needed was sensors, they didn’t need, check engine light never has been on in 7 years, after my inspection they said I needed a converter when all I needed was sensors, they ought to be ashamed, but of course I know they’re not, because they just want the customer’s money More
by enochmcgraw
Employees Worked With
Don’t know the elderly lady I talked to
September 05, 2025
I was treated like I was inconveniencing the staff. I was made to wait an hour before given an answer about my car. Then I waited 1.5 hours for my car to returned when I declined the service. I was made to wait an hour before given an answer about my car. Then I waited 1.5 hours for my car to returned when I declined the service. More
by hollolty
September 03, 2025
Everyone in this dealership was extremely helpful to us. We weren't sure we were going to walk out with a vehicle that day, but thanks to the wonderful work of Jeff, James and Gerry we now have the vehicle We weren't sure we were going to walk out with a vehicle that day, but thanks to the wonderful work of Jeff, James and Gerry we now have the vehicle we wanted. More
by mrsjaguar.kg
September 03, 2025
Was caught by surprise when paying my auto repair bill ! It made me feel a certain way. Not happy with my last visit ! Respectfully Victor Bowe /Chrysler 200 . It made me feel a certain way. Not happy with my last visit ! Respectfully Victor Bowe /Chrysler 200 . More
by vicmail1222
Employees Worked With
August 28, 2025
My experience was a great experience. All of my questions were answered, Mr. Darrell Ford was very helpful and insightful in helping me with my purchase decision, plus everyone I encounte All of my questions were answered, Mr. Darrell Ford was very helpful and insightful in helping me with my purchase decision, plus everyone I encountered was very friendly. I had no plans on buying a car when I woke up that morning but the need arose. I’m very glad that I made Banister Chrysler Dodge Jeep Ram of Hampton my first choice when choosing my car dealership, More
by derekjpace
Employees Worked With
