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Banister Chrysler Dodge Jeep Ram of Hampton

Hampton, VA

4.5
125 Reviews
The team at The New Banister Chrysler Dodge Jeep Ram would like to welcome you to our dealership in Hampton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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4116 W Mercury Blvd

Hampton, VA

23666

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Showing 125 reviews

May 09, 2024

Bannister maintenance dept is outstanding. They keep my SRT in top shape. Always professional and most reliable. More

by williamross0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley House
May 24, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you for your 5-star feedback, William! We look forward to continue to be here for you whenever your are in need. Thank you for choosing The New Banister Chrysler Dodge Jeep RAM!

May 09, 2024

There is nothing special. They did not go above or beyond any other dealership in the area... More

by MARSHALL.VIRGILIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't rate ppl I never met
May 24, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Hey Marshall, Your feedback is very important to us, because we constantly look for new ways to improve the customer experience. We would like to know what we could do for you to receive a higher rating? Thank you!

May 09, 2024

I have been a customer for more than 15 years and have always been very satisfied. They have always treated me like family and I trust the advice they provide. Ashley is truly remarkable and I am always More

by klwarren0303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Guynn, Ashley House, Lonie Brown
May 28, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Your kind words are greatly appreciated. Your customer loyalty is as well! We look forward to continue to be here for you whenever you are in need. Thank you for choosing The New Banister Chrysler Dodge Jeep RAM!

May 06, 2024

State inspections on a Saturday, little to no waiting. Very friendly Customer Service counter & Sales More

by sr11805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley House
Jun 03, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you for your kind words & 5-star rating! Thank you for choosing The New Banister Chrysler Dodge Jeep RAM!

May 06, 2024

Best service department I’ve been to hands down! I was continuously kept in the loop with their troubleshooting & findings keeping me as ease. More

by hackelrm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Canon Hughes
May 24, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you for your kind words! Your 5-star rating is greatly appreciated! We look forward to continue to be here for you whenever you are in need. Thank you for choosing The New Banister Chrysler Dodge Jeep RAM

May 06, 2024

This was a very good experience because all the staff were very pleasant and professional. More

by preachad11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whispur Granger, Ashley House, Sandra Sperring
May 24, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you for choosing The New Banister Chrysler Dodge Jeep RAM!

May 05, 2024

Lindsey service advisor and Ryan Montgomery service mechanic were outstanding in taking care of tire pressure sensor. Professional, courteous, efficient, friendly. More

by ogf48ehj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey and Ryanj, Ashley House
Jun 03, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

We are happy to know that our team could be of service to you during your last visit. Thank you for choosing The New Banister Chrysler Dodge Jeep RAM!

May 04, 2024

Great family atmosphere, everyone was so nice and knowledgeable at Bannister thank you guys for being honest and no adding any pressure to my purchase. I am forever grateful . More

by mmcwingnutt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos and London were fantastic also, and the GM was great as well
Jun 03, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Your kind words are very appreciated! We take pride in creating a pleasant customer experience for everyone. Thank you for choosing The New Banister Chrysler Dodge Jeep RAM !

May 04, 2024

Most enjoyable, honest and professional car buying experience of my life. James Woods was exceptional and the team at Banister were great, before and after delivery. Highly, highly recommended! More

by jayhoradam12
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa and Darrell
Jun 03, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Your kind words are greatly appreciated! We are happy to know that our team could be of service to you during your last visit. Thank you for choosing The New Banister Chrysler Dodge Jeep RAM!

May 03, 2024

Excellent service. Customer service were pleasant and professional. The wait time was shorter than my previous wait time. Nice work. More

by cdbyrd23
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Wispur Granger
Jun 03, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you for taking the time to share your feedback! Thank you for choosing The New Banister Chrysler Dodge Jeep RAM!

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