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Banister Chrysler Dodge Jeep Ram of Hampton
Hampton, VA
491 Reviews
The team at The New Banister Chrysler Dodge Jeep Ram would like to welcome you to our dealership in Hampton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 491 reviews
July 26, 2026
I brought my Jeep in for a recall, they told me the procedure and potential risk of waiting for parts. Everyone was polite and courteous. I appreciated the honest transparency in explaining the recall procedure and potential risk of waiting for parts. Everyone was polite and courteous. I appreciated the honest transparency in explaining the recall solution. More
by rcfrey
Verified Customer
July 25, 2026
Crystal is o e of the best service writer i have run across in many years. She explained the process of what needed to be repaired. And when I needed a ride back to pickup my vehicle she s÷n to it they across in many years. She explained the process of what needed to be repaired. And when I needed a ride back to pickup my vehicle she s÷n to it they got here quickly. She also offered to go to the lot an pull it up for me so I would not have to hunt for it. She is a asset to the company. More
by volleshausMarty
July 24, 2026
Excellent work, quick turnaround and great communication, I appreciate all work and care put into my car repair. I appreciate all work and care put into my car repair. More
by Mfernandez
Employees Worked With
July 23, 2026
Great service provided We enjoy working with Ashley House. She is a great asset to Bannister as a service writer. House. She is a great asset to Bannister as a service writer. More
by jolinfeller7
July 23, 2026
Just great The times that I have been at Bannister had been great. The staff are polite and always attentive to your questions. been great. The staff are polite and always attentive to your questions. More
by parkercarlk
July 22, 2026
Should not have been charged anything since my driver side mirror was damaged and the temp sensor affected the DEF service code. I am going to a local shop from now on side mirror was damaged and the temp sensor affected the DEF service code. I am going to a local shop from now on More
by GWCLARK
Employees Worked With
Charged me 256.00 for checking my DEF see service code. Did not receive fix.
July 22, 2026
Service Department was good however I was disappointed in the oil change price due to I last change my oil in February and came this time the price had doubled. the oil change price due to I last change my oil in February and came this time the price had doubled. More
by Winston71
Employees Worked With
Service Department
July 20, 2026
I fine $168 for an oil change high plus you charge another $20+ for environmental cost. I’ll shop to see if you’re competitive with other shops before I do another oil change here. another $20+ for environmental cost. I’ll shop to see if you’re competitive with other shops before I do another oil change here. More
by Terry
Employees Worked With
