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Banister Chrysler Dodge Jeep Ram of Hampton
Hampton, VA
269 Reviews
The team at The New Banister Chrysler Dodge Jeep Ram would like to welcome you to our dealership in Hampton, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 269 reviews
February 18, 2025
Lindsay is professional, friendly and helpful. Kept me informed on progress of my vehicle repair Kept me informed on progress of my vehicle repair More
by twisted2de2
Verified Customer
February 10, 2025
Everything went well, didn’t take as long as I thought it would. Fantasia is amazing. would. Fantasia is amazing. More
by teegardentyler
February 04, 2025
The mechanics are incompetent on several occasions I've had to bring back my vehicle to have the service manager correct it, I have to bring my vehicle back yet again because they can't seem to get it righ had to bring back my vehicle to have the service manager correct it, I have to bring my vehicle back yet again because they can't seem to get it right!!! More
by jamesqwallace55
Employees Worked With
January 26, 2025
Good service and not long of a wait. Service advisor was great under pressure due to being only person there that day. Service advisor was great under pressure due to being only person there that day. More
by Jordan.jermain
Employees Worked With
January 16, 2025
I had an excellent experience with Banister. They have very knowledgeable staff, and technicians. They were very quick to get me, and my truck back on the road. They have very knowledgeable staff, and technicians. They were very quick to get me, and my truck back on the road. More
by duckybullock10
January 15, 2025
Wesley is the “best” service manager ever! Always finding the right solutions for my car needs. Fantasia is the most valuable service representative with a winking attitude for customer servic Always finding the right solutions for my car needs. Fantasia is the most valuable service representative with a winking attitude for customer service and customer satisfaction. More
by Gdwagner44
Employees Worked With
Other Employees :
Fantasia
January 13, 2025
The service lady that handled my car service was very helpful, knowledgeable, and very polite helpful, knowledgeable, and very polite More
by Ohmegalove
January 10, 2025
Unacceptable services, I paid for work that wasn’t done. I am still having issues with my vehicle that have not been resolved even I paid for these services. My tire service light is still on even though I I am still having issues with my vehicle that have not been resolved even I paid for these services. My tire service light is still on even though I mentioned issues after my “service “ was “complete”. Truck sit a the shop for 3 months but received my truck incomplete More
by K Shuriah
Employees Worked With
January 09, 2025
Job done very well and very quickly and satisfied and on time when it was ready time when it was ready More
by 321956
Employees Worked With
January 04, 2025
I love it here! The service has always been prompt and my service advisor Ashley House is amazing. The service has always been prompt and my service advisor Ashley House is amazing. More
by charmaine.statonfuller
Employees Worked With
