Banister Ford of Marlow Heights - Service Center
Marlow Heights, MD
827 Reviews of Banister Ford of Marlow Heights - Service Center
Niquie, It was a very good experience I was treated with Respect and Friendliness. My initial visit was to price tires, in route from the parking lot to the tire shop, here come Mr, Poi I was treated with Respect and Friendliness. My initial visit was to price tires, in route from the parking lot to the tire shop, here come Mr, Poindexter with his big smile and great personality and of cause you know I did see a vehicle that cough my eye and from there that was all that was written, in fact it was more that was written (paperwork, paperwork and more paperwork). I am so greatful to Mr. Poindexter, Mr. Allen and the Finance persons (I am sorry I forgot your name, but I didn't forget you SORRY). It was a true pleasure to work with all of the gentlemen. I am so happy and pleased with my new vehicle and service that I received and for that I thank you all that was invalid THANK YOU for being you and don't stop being you keep up the great work as people persons. More
BACK AGAIN ITS TAKES SEVERAL REPAIR ATTEMPTS TO GET IT RIGHT,AFTER YOU PAY ALOT OF MONEY.WHEN YOU WALK IN I NEVER REALLY HEAR ANYONE SAY MAY I HELP YOU.THE SERVI ITS TAKES SEVERAL REPAIR ATTEMPTS TO GET IT RIGHT,AFTER YOU PAY ALOT OF MONEY.WHEN YOU WALK IN I NEVER REALLY HEAR ANYONE SAY MAY I HELP YOU.THE SERVICE REPS ARE FAST TALKING AND ALMOST TRY TO BRUSH YOU OFF. I HAVE SPENT SO MUCH MONEY FOR REPAIRS WHICH ARE NEVER FIXED CORRECTLY THE FIRST TIME.I AM BACK AGAIN WITH THE SAME PROBLEMS WHICH WAS SUPPOSE TO HAVE BEEN FIXED.THIS TIME IT WILL BE SOMETHING NEW TO REPAIR.YOU THINK BY GOING TO THE DEALER THEY WOULD BE BETTER THAN THE NEIGHBOR MECH,.YOU ALMOST DON'T HAVE A CHOICE.YOU NEED YOUR VEHICLE FIXED. R FAX. More
GETTING REPAIRS I am very satisfied with the service I received both for myself and my car. Les Ashburn explained to me everything I needed done after I told him of I am very satisfied with the service I received both for myself and my car. Les Ashburn explained to me everything I needed done after I told him of my car problems. I will definitely recommend this Sheehy Ford car service center to my family and friends. More
Parts Pick Up I am the Vehicle Fleet Manager for the DC Air National Guard. I regularly purchase parts from this dealership. Jerry was extremely helpful with gettin I am the Vehicle Fleet Manager for the DC Air National Guard. I regularly purchase parts from this dealership. Jerry was extremely helpful with getting the part I requested that just so happened not to be in stock at the dealership. Jerry got the part to me the same day. Jerry's attitude and helpfulness shows the Sheehy Ford cares. Please give my regards to Jerry. More
15 Years, and Counting. Our family has purchased 5 vehicles from your Marlow Heights Location. Our entire experience has been AWESOME! I drive 236 miles for your OUTSTANDING Our family has purchased 5 vehicles from your Marlow Heights Location. Our entire experience has been AWESOME! I drive 236 miles for your OUTSTANDING service. More
Mrs. Paulette Bland Gaines (Educator) Mr. Jenkins is truly a professional and a master of his craft. His pleasant personality lets you know right away that you are in good hands. A very e Mr. Jenkins is truly a professional and a master of his craft. His pleasant personality lets you know right away that you are in good hands. A very exceptional person. More
Great Customer Service I visited this location to have my oil changed. The service I received was top notch. The mechanic that I dealt with (Phil Armel) was very courteous I visited this location to have my oil changed. The service I received was top notch. The mechanic that I dealt with (Phil Armel) was very courteous and friendly. I was very pleased with the service I received. I would recommend both he and Sheehy Ford Marlow Heights to all my friends. More
services Phil did a great job with my car. He was fast professional and friendly. I will recommend Sheehy Ford in Marlow Heights to everyone I know. Phil did a great job with my car. He was fast professional and friendly. I will recommend Sheehy Ford in Marlow Heights to everyone I know. More
Service Experience I was very impressed with my service tech Gary Niner. He made me feel like I wasn't being taking advantage of and that my car would be in good hands. I was very impressed with my service tech Gary Niner. He made me feel like I wasn't being taking advantage of and that my car would be in good hands. There wasn't anything additional added on at the end like some other dealerships have done to me in the past. I really appreciate the care he took with my care and with me. I will recommend Marlow Heights Sheehy Ford and Gary Niner to my friends and family. More