Back

Baron BMW

Merriam, KS

4.6
1,575 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

Directions

By Type

Showing 1,575 reviews

August 14, 2020

Easy Routine Oil Change - so nice to work with Ryan! Felt comfortable in a clean and safe environment considering the pandemic. I’m always very pleased... More

by DNeal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Sep 02, 2020 -

Baron BMW responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

August 13, 2020

The service manager, Ryan, was very helpful, and answered all questions I had. The customer waiting area was very clean, & everyone was very courteous & very concerned about customer safety regarding the Cor More

by Drichards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan, service manager
Sep 02, 2020 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it!

August 13, 2020

I’ve been a Baron customer for 15 years. I’ve had 4 bmws purchased or leased from Baron. I keep going back for Joe Tenanty More

by Missy.ling24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Tenanty, Ben
Sep 02, 2020 -

Baron BMW responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

August 12, 2020

Ryan at Baron BMW made my service and maintenance experience an easy, non-issue expencience. They take good care of me and my car. Very satisfied. More

by Richards.blml
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan DeBrecht
Sep 02, 2020 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it!

August 12, 2020

Purchased the new X5. Excellent dealership. positive experience. professional sales consult (John is the best) and top notion management (Patrick). I highly recommend this place More

by stephanie_hsiung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John and parick
Sep 02, 2020 -

Baron BMW responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

August 12, 2020

Great service. Process was very easy and very professional. Highly recommend. Quality car at a very fair price. This was my first bmw but won’t be my last. More

by Mdavidbarnes
Recommend Dealer
Yes
Employees Worked With
Rayin and Ben
Sep 02, 2020 -

Baron BMW responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

August 11, 2020

Joe always takes really good care of me and my car. He replaced my tire within 24 hours and talked to me throughout the process. More

by Julomorg
Recommend Dealer
Yes
Employees Worked With
Joe
Sep 02, 2020 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it!

August 11, 2020

Baron BMW staff were very helpful they took the time to answer my husband and my own questions. Suzan the sales agent was very kind and I felt she was giving us honest advice. She also answered all our que More

by Jihan.fathallah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Suzan
Sep 02, 2020 -

Baron BMW responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 08, 2020

Ryan did an excellent job working with us and keeping us updated on the status of our car. He was very professional and courteous. We were very pleased with the service we received. More

by Jeff Hoge
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Sep 02, 2020 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it!

August 07, 2020

Paying full retail for repairs would make me think that everything would be done fairly quickly and they wouldn’t miss stuff on the diagnostic side. They took 2 weeks to finish basic stuff on my car, miss More

by douthieno
Recommend Dealer
No
Employees Worked With
Ryan (who is a nice person)
Sep 04, 2020 -

Baron BMW responded

Thank you for bringing this to my attention. I apologize for your experience with our service department. I would like an opportunity to fix this and to earn your business, please contact me at inichols@BaronAuto.com. I look forward to speaking with you. Isaac Nichols Service Manager

...
104
...