
Baron BMW
Merriam, KS
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Sold me on a service contract ($$$), then turned me away when I asked for service (service notification not lit), and when I returned - the service contract had expired. No ethics here. I will never g when I asked for service (service notification not lit), and when I returned - the service contract had expired. No ethics here. I will never get service here again. Ever. More
Ryan Debrecht provided great customer service. He was extremely busy but took the time to focus on my needs. I felt appreciated which led to an enjoyable experience. extremely busy but took the time to focus on my needs. I felt appreciated which led to an enjoyable experience. More
True mark of what the BMW experience is all about. Always a pleasure to visit Baron BMW. Look forward to a future upgrade to my models and will be my first stop. a pleasure to visit Baron BMW. Look forward to a future upgrade to my models and will be my first stop. More
Efficiency, told it would be a one hour wait, it was Efficiency, told it would be a one hour wait, it was less. Good relationship. Friendliness, quality workmanship, explanation of work performed and fu Efficiency, told it would be a one hour wait, it was less. Good relationship. Friendliness, quality workmanship, explanation of work performed and future service requirements. More
This was my first visit with the Service Department. All personnel were very attentive and courteous. I happen to hit the right Saturday as well, as it was their monthly customer appreciation event. personnel were very attentive and courteous. I happen to hit the right Saturday as well, as it was their monthly customer appreciation event. More
I have received good advice and good service. There is clean environment In the office. Everybody wears a mask, and follows the policy of physical distancing during the pandemic. clean environment In the office. Everybody wears a mask, and follows the policy of physical distancing during the pandemic. More
Jason D. In the service area is amazing. We scheduled our new BMW for window tinting and ceramic coating. From the time we arrived at the dealership until we left, we were treated so nicely. Best customer se new BMW for window tinting and ceramic coating. From the time we arrived at the dealership until we left, we were treated so nicely. Best customer service hands down. Thank you Jason and BMW Merriam, for making our experience top notch. More
My second auto bought at BaronBMW and it was good experience. My salesman John was easy going and knowledgeable. I had did my research on my trade in and got a fair price. If you desire a BMW, I w experience. My salesman John was easy going and knowledgeable. I had did my research on my trade in and got a fair price. If you desire a BMW, I would recommend going to Baron and asking for John. More
Great service experience Ryan in service was awesome, highly recommend him if you need to take your car in for service. They got me in quickly and took care of my car, no fus Ryan in service was awesome, highly recommend him if you need to take your car in for service. They got me in quickly and took care of my car, no fuss. More