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Baron BMW
Merriam, KS
1,829 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,829 reviews
July 01, 2020
Baron has a gorgeous showroom and top notch employees. I worked with John. He was professional, knowledgeable and courteous. He came in on his day off to walk me through the deal and even stayed to make sur worked with John. He was professional, knowledgeable and courteous. He came in on his day off to walk me through the deal and even stayed to make sure I was acclimated to my new vehicle. I look forward to working with the team for years to come. More
by MSCinKC
Employees Worked With
John Naegele
July 01, 2020
My service advisor was excellent. I'm very upset with My service advisor was excellent. I'm very upset with the finance department for misleading sales tactics when purchasing a maintenance agreement. My service advisor was excellent. I'm very upset with the finance department for misleading sales tactics when purchasing a maintenance agreement. A separate letter follows More
by Steve.reynolds
Employees Worked With
Randy Meidinger
June 30, 2020
I am pleased with professionalism, courtesy and ambience of the Baron BMW. PS: with the requirement of this review(25 Word Minimum) - I feel like I am back in school. of the Baron BMW. PS: with the requirement of this review(25 Word Minimum) - I feel like I am back in school. More
by Pedro
Employees Worked With
Rainer
June 30, 2020
Excellent and prompt service! My experience with service this morning was efficient. The service representative, Randy was very kind abs timely. The vehicle was repaired in heat time then I anticipated and this morning was efficient. The service representative, Randy was very kind abs timely. The vehicle was repaired in heat time then I anticipated and was washed and cleaned inside upon completion. Thank you for your service. More
by Van.torian18
Employees Worked With
Randy
June 29, 2020
Very average service. To be kind to the staff/dealership they were not very attentive to our questions or needs. Perhaps their level of service is properly aligned to their cost model, not sure. they were not very attentive to our questions or needs. Perhaps their level of service is properly aligned to their cost model, not sure. More
by Jlbell6322
Employees Worked With
NA
June 28, 2020
Second car in that morning for oil change, 4th vehicle out. Seemed like it took longer for my vehicle. Car was nicely cleaned on the outside. Dirty prints on inside. Overall satisfied! out. Seemed like it took longer for my vehicle. Car was nicely cleaned on the outside. Dirty prints on inside. Overall satisfied! More
by Motherof3_64
Employees Worked With
Rainer Will
June 27, 2020
Joe is awesome to work with and took great care in making sure that our vehicle got fixed. We are thankful to have such great customer service from Joe at Baron. sure that our vehicle got fixed. We are thankful to have such great customer service from Joe at Baron. More
by Katie Hilfiker
Employees Worked With
Joe
June 27, 2020
Drove in 2..5 hours to look at some cars I found online. My salesman Rayan had both cars ready for me to look at when I got there. found what I was looking for and the trade went super smooth. My salesman Rayan had both cars ready for me to look at when I got there. found what I was looking for and the trade went super smooth. More
by Stevenator2
Employees Worked With
Rayan Awad
