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Baron BMW

Merriam, KS

4.6
1,834 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,834 reviews

March 23, 2020

Excellent experience with Baron BMW. Very helpful staff in all departments. My maintenance service was executed quickly, and efficiently. They were thorough with their inspection, and not forceful, or push More

by chefjosephjackson
Recommend Dealer
Yes
Employees Worked With
Ranier, Will
Mar 24, 2020 -

Baron BMW responded

Thank you for your recent visit and great recommendation.

March 23, 2020

Great Service..Friendly, Helpful and Informative! Gave Great Service.. Friendly, Helpful and Informative! Gave me solid information about buying tires and the overall condition of my car. I will be back t More

by Bruce.Zimmerman1
Recommend Dealer
Yes
Employees Worked With
Steve and the whole crew.
Mar 24, 2020 -

Baron BMW responded

Thank you for your recent visit and great recommendation.

March 22, 2020

Convenient service with online scheduling and text message updates throughout are great! I also appreciate the team’s rigorous sanitation protocol due to COVID-19. They were friendly and professional More

by Michael
Recommend Dealer
Yes
Employees Worked With
Jason Wolters
Mar 24, 2020 -

Baron BMW responded

Thank you for being our customer, we appreciate your kind words!

March 20, 2020

I was quite disappointed with my experience. I took my car in for a recall and had them change the oil while I was there. When I left my oil light was on. I drove straight to my usual mechanic to find out More

by nmedlin
Recommend Dealer
No
Employees Worked With
Randy
Mar 25, 2020 -

Baron BMW responded

Hello there, Thank you for your feedback about this because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Isaac Nichols Service Manager inichols@baronauto.com

March 20, 2020

Impeccable service combined with quality work. Never surprised, but always grateful for the outstanding efforts at baton BMW. Friendly and great communication, I would take my 2011 335xi anywhere else. More

by jayrockstar
Recommend Dealer
Yes
Employees Worked With
Ryan DeBrecht
Mar 20, 2020 -

Baron BMW responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

March 19, 2020

Ryan did an awesome job and kept me updated over the 10 day period. He took care of multiple calls to my third party warranty company More

by jennyo50
Recommend Dealer
Yes
Employees Worked With
Ryan
Mar 20, 2020 -

Baron BMW responded

Thank you for your kind words for our staff, we appreciate it!

March 19, 2020

Great service and great knowledge about BMW. The guys I worked with were awesome! George went above and beyond to answer all questions and make my experience great!! More

by Tim
Recommend Dealer
Yes
Employees Worked With
George Abuhl
Mar 20, 2020 -

Baron BMW responded

Thank you, Tim, for your kind words about George! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 18, 2020

Service was performed as promised on time and according to the stomata given. Happy with service and service rep and appreciate their efforts for my service More

by jowichita943
Recommend Dealer
Yes
Employees Worked With
Ryan
Mar 20, 2020 -

Baron BMW responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

March 18, 2020

Very much appreciate the level of customer service from Baron BMW. Working with Ryan in service has been a pleasure every time. He is extremely considerate, attentive to details and keeps us informed thr More

by Cindy
Recommend Dealer
Yes
Employees Worked With
Ryan
Mar 20, 2020 -

Baron BMW responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

March 18, 2020

My service advisor Ryan was a pleasure to work with. Everything went as scheduled even though I had to have additional maintenance performed on my vehicle. More

by Patty p
Recommend Dealer
Yes
Employees Worked With
Ryan DeBrecht
Mar 20, 2020 -

Baron BMW responded

Thank you, Patty, for your kind words about Ryan! We are thrilled that the provided you with a great service experience!

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