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Baron BMW

Merriam, KS

4.6
2,135 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 2,135 reviews

May 05, 2026

They refused to honor my warranty, they tried to say there had been damage done to the rear of my car is why my back up camera was fogging up. The said it was probably from the previous owner but I didn More

by elyssadane10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen
May 14, 2026 -

Baron BMW responded

I’m sorry for your situation. Regretfully, dealers don’t make decisions on warranty claims. This is at the manufacturers discretion. We can gladly help out but if BMW says no we are at their mercy. Please contact Joe Hartigan for further assistance. Clay Shafer General Manager cshafer@Group1Auto.com

April 29, 2026

Tre is awesome to work with in service Personable knowledgeable and very willing to help More

by phcrayl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tre wilder
May 14, 2026 -

Baron BMW responded

Hello, we're happy you found our staff to be so supportive during your experience here at Baron BMW. We are always more than happy to assist you if anything else comes up. Take care!

April 29, 2026

Baron BMW sent me a Coupon for four wheel alignment on my X5. Saved me over $200 to have this done. More

by Shawncl70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella
May 14, 2026 -

Baron BMW responded

Hello, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 27, 2026

Baron BMW is the best with wonderful employees. Fantastic service and very loyal to customers. Honest, reliable, and considerate. More

by llindemoen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew and Tre
Apr 28, 2026 -

Baron BMW responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

April 26, 2026

"Five-star service at Barron BMW! My service rep was incredibly thorough and made sure I was kept in the loop the whole time. Attentive, professional, and efficient—exactly what you w More

by bobbynora726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Apr 27, 2026 -

Baron BMW responded

Hello, thank you; we appreciate your feedback! We can't wait to see you again, have a great day.

April 25, 2026

Service Advisor went the extra mile to make the repair in a matter.. Great experience! More

by LindaFortune
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
T Wilder
Apr 27, 2026 -

Baron BMW responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 24, 2026

Tre was very helpful he was friendly and explained everything. Went above and beyond to get my car done before noon. I was headed out of town. More

by debbief58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tre.
Apr 27, 2026 -

Baron BMW responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 19, 2026

I had a great experience at Baron BMW. They were able to get me in quickly, took care of my maintenance efficiently, and had my car back to me faster than expected. The whole process was s More

by padams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick and Matt
Apr 22, 2026 -

Baron BMW responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 17, 2026

I really appreciate the service and less than anticipated cost.. my car has really been better since going to you guys. More

by Anthonykedley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Apr 21, 2026 -

Baron BMW responded

Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 11, 2026

The service rep, Clinton Wong, was able to get the vehicle service scheduled quickly and resolved the issue with the vehicle immediately. Always great customer service from Clinton and Baron. More

by thomdhyde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clinton Wong
Apr 18, 2026 -

Baron BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Baron BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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