Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Baron BMW

Merriam, KS

Overview
Reviews
4.6
1,575 Reviews
Call Dealership (913) 722-5100
View Awards

9010 Shawnee Mission Pkwy

Merriam, KS

66202

Directions

By Type

Showing 1,575 reviews

March 13, 2024

Tanner was very attentive to my emergency need. He facilitated my vehicle repair timely and communicated thoroughly thru out, thank you. More

by Derek.hileman
Recommend Dealer
Yes
Employees Worked With
Tanner
Report | Print
Mar 15, 2024 -

Baron BMW responded

Thank you for the kind words NAME! We are very happy to hear that we were able to provide you with an enjoyable experience!

Helpful
March 13, 2024

Professional and personal service from the entire team! I’m happy to be part of the Baron BMW family! More

by Nightowl456
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Thomas and Mr Finance
Report | Print
Mar 15, 2024 -

Baron BMW responded

We are thrilled to hear that you had a professional and personal experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 13, 2024

Very easy buying experience. Salesman and finance man were very nice and made entire process very efficient. More

by tnt45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chrisstean
Report | Print
Mar 15, 2024 -

Baron BMW responded

We're delighted to hear that your buying experience at Baron BMW was smooth and efficient! Providing exceptional service from start to finish is what we strive for, and we're thrilled that both our sales and finance teams contributed to making your experience enjoyable. Thank you for choosing us for your automotive needs!

Helpful
March 12, 2024

Vehicle drop off is fast and easy. The waiting area is comfortable. And they keep me posted on the progress of my vehicle. Everyone is welcoming, and ready to help me. More

by kevinfulbright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
Report | Print
Mar 15, 2024 -

Baron BMW responded

Thank you Kevin for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

Helpful
March 11, 2024

Got good service at a fair price. Luke was great with communicating clearly and effectively with me throughout the process My valve cover was replaced in 1.5 days and the costs were More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
Report | Print
Mar 15, 2024 -

Baron BMW responded

We're delighted to hear about your positive experience with us! Providing clear and effective communication, along with timely and reasonably priced service, is our priority. We're glad that Luke took great care of you during the process and that your valve cover replacement was completed efficiently. Thank you for choosing Baron BMW for your service needs, and we look forward to continuing to support you and your 535i in the future. Thanks again for your support!

Helpful
March 08, 2024

Andrew was my advisor. He was very professional. He called me by name told me what they were going to do and how long it would take. He texted me when it was done explaine More

by haftarun
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Mar 13, 2024 -

Baron BMW responded

We're delighted to hear that Andrew provided you with excellent service as your advisor. It's great that he communicated clearly, kept you informed throughout the process and made sure you knew you could reach out if needed. We appreciate your positive comments and value your experience with our service team!

Helpful
March 07, 2024

Great service everytime! !! Always keeps me updated with all my services needed and any updates needed. FIVE STARS More

by KAYLA M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSH
Report | Print
Mar 13, 2024 -

Baron BMW responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 01, 2024

Customer service was excellent. The service rep Tanner kept me informed of what the mechanic had diagnosed concerning my problem. Also, I arrived about 10 minutes after closing to p More

by Worldwalkergz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
Report | Print
Mar 07, 2024 -

Baron BMW responded

We're delighted to hear that you had an excellent experience with our customer service and that Tanner provided you with informative updates. Going the extra mile, such as staying late to ensure you could pick up your car, is part of our commitment to exceptional service at Baron BMW. We appreciate your business and look forward to serving you again in the future. Thank you for choosing Baron BMW!

Helpful
February 27, 2024

I have had multiple appointments with Justin, my service advisor, and he has always been very professional and helpful in providing service recommendations. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin.
Report | Print
Feb 29, 2024 -

Baron BMW responded

Thank you for sharing your positive experience with Justin, your service advisor! It's great to hear that he has consistently provided professional and helpful service recommendations during your appointments. We appreciate your business and look forward to continuing to provide excellent service for your vehicle! Safe travels!

Helpful
February 26, 2024

Service was great. Luke was kind, attentive, and gave accurate information. My car looks and feels great More

by Jculley34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke johnson
Report | Print
Feb 27, 2024 -

Baron BMW responded

We're thrilled to hear that you had a great service experience and that Luke was kind, attentive, and provided accurate information. It's wonderful that your car looks and feels great. Thank you for sharing your positive feedback. We look forward to serving you again in the future!

Helpful
1
...
4
5
6
...
158