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Baron BMW

Merriam, KS

4.6
1,994 Reviews

9010 Shawnee Mission Pkwy

Merriam, KS

66202

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Showing 1,994 reviews

October 01, 2025

My Sales Advisor, Dante Dawson, was outstanding! Best vehicle purchase experience I have ever had. Very knowledgeable, helpful and patient. More

by randy
Recommend Dealer
Yes
Employees Worked With
Dante Dawson and Reggie.
Oct 04, 2025 -

Baron BMW responded

Hello Randy, we're happy you found our staff to be so supportive during your experience here at Baron BMW. Feel free to reach out to us if you need anything. Have a wonderful day.

September 30, 2025

We were greeted at the door by our salesperson. The car we had discusses was parked out front and ready for us to inspect. The paperwork process was quick and seamless. More

by caubet.william
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Bell, Jess Wehri
Oct 03, 2025 -

Baron BMW responded

Hi, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

September 27, 2025

Always a great experience. Every service rep I have worked with over the past 9 years have been excellent. The technicians send you video and explain and show the condition of More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Virginia
Oct 02, 2025 -

Baron BMW responded

Hi Andy, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

September 27, 2025

Hands down the best experience we’ve had with a dealer. Not only did they get my vehicle in next day the service was above and beyond. So appreciative of the communication you receive throughout the entire More

by Agreene2490
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Virginia
Oct 02, 2025 -

Baron BMW responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

September 22, 2025

We saw a car we liked and drove down/no appointment. Santiago came through and we got a deal done crazy quick and we were out of there. More

by Dasdogtj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Santiago
Sep 24, 2025 -

Baron BMW responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

September 22, 2025

Quick, friendly, and efficient. Use to hate going to dealerships for anything. Felt like I was treated positively and overall had a great experience. More

by Tigran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Sep 25, 2025 -

Baron BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Baron BMW! Thank you again, and have a fantastic day!

September 20, 2025

Our service advisor was great and kept us informed through the entire service process from start to finish More

by Sean M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Sep 21, 2025 -

Baron BMW responded

Hi Sean, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Baron BMW. If you have any further questions, please give us a call. We're always happy to help!

September 19, 2025

Excellent and quick service. Clinton was a great rep and very thorough and personable. Looking forward to my next interaction. More

by palonzocnwy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clinton
Sep 21, 2025 -

Baron BMW responded

Hello, we're happy you found our staff to be so supportive during your experience here at Baron BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 18, 2025

Service not Good had to bring the car back in 4 times one time after another More

by Luly1talamantes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven
Sep 20, 2025 -

Baron BMW responded

We apologize for the inconvenience and multiple visits. We'll work to ensure you have a hassle-free experience going forward. Thank you for bringing this to our attention. Clay Shafer General Manager cshafer@Group1Auto.com

September 18, 2025

Costumer service very good but service is not good and the cost is too high More

by Loiay Al yasry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stevia
Sep 21, 2025 -

Baron BMW responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Joe Hartigan Service Manager jhartigan@Group1Auto.com

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