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Basil Ford
Cheektowaga, NY
595 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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595 Reviews of Basil Ford
April 19, 2022
Customer service is paramount Andrew provides that every time I am always impressed with his attention to detail The dealership is well served by his “ambassador of first impressions” attitude time I am always impressed with his attention to detail The dealership is well served by his “ambassador of first impressions” attitude More
by Tom
Employees Worked With
Andrew Kern
Helpful April 06, 2022
Easy getting service. Very busy, great customer service in Service area not so much in parts department. All 4 reps on phones took a while to acknowledge me standing at th Very busy, great customer service in Service area not so much in parts department. All 4 reps on phones took a while to acknowledge me standing at their counter. Great shuttle customer service. Easy to get loaner while they had my car. More
by dagmord
Employees Worked With
Jeremy Service handler, Brad Shuttle Driver
April 01, 2022
It is the people that work there that make this deslership so great. People like Jose that always take the extra time to help you and answer your questions. They do great work and make me feel sp deslership so great. People like Jose that always take the extra time to help you and answer your questions. They do great work and make me feel special. I started gking here years ago when I had bought a vehicle from another dealership. That dealership offered free oil chsnges but I brought my car here for their superior service and for treating me right. More
by Ann.danowski
Employees Worked With
Jose in Service
