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Basil Ford

Cheektowaga, NY

4.7
594 Reviews

1540 Walden Ave

Cheektowaga, NY

14225

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594 Reviews of Basil Ford

March 14, 2022

They are very friendly and personable. The service was quick. They did a great job More

by Michaelbonino72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose in service
March 14, 2022

Straight forward and easy to work with. Always take my car their for service and repairs. More

by Gerg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Basil, Cassie Soucia
March 14, 2022

Customer service is really nice. I just find it ridiculously pricey to charge 150+ for a diagnosis. More

by jberenguer1996
Recommend Dealer
No
Employees Worked With
Kristina
March 12, 2022

Friendly and quick service. They keep you informed, if any work anything else comes up. And a comfortable waiting area. More

by cspotts777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Basil
March 10, 2022

Anytime I’ve brought my vehicle to Basil Ford. They have gone above and beyond in order to accommodate my needs. More

by pcapitano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron from service, Jess Basil, Cassie Soucia
Mar 12, 2022 -

pcapitano responded

Basil Ford is by far the best Ford dealership in Western New York. They go out of their way to make sure that the custom is completely satisfied especially when they are servicing your vehicle. Thank you Basil Ford.

March 08, 2022

Service work is very vague. I went in for two recalls, warranty upper control arm, oil change, inspection, water leak through sunroof, cabin airfilter, and coolant flush….. r More

by ahmedomerhodzic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
not listed
March 07, 2022

Excellent service especially your snacks Mr. Andrew and Mr. Gonzalez👌🏿 No let others know about Basil‘s More

by brownkids17
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mr. Andrews and Mr. Gonzalez excellent workers
March 07, 2022

Great service , like how they explain what service I needed in the near future . Very nice sitting area. More

by rayransbury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
March 03, 2022

Always great people and service always greeted and listened to about the vehicles being serviced More

by Dka194717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Basil
March 01, 2022

Professional and prompt service. Upfront from start to finish with the process of purchasing a vehicle More

by jenkins.christina30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Basil, Cassie Soucia
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