Basil Ford

I have been dealing with Basil for many vehicles and the customer service has been great. From my sales person Mike McGill to the people behind the counter scheduling routine service for me, I cant say enou customer service has been great. From my sales person Mike McGill to the people behind the counter scheduling routine service for me, I cant say enough about this dealership and I am very happy to be part of the Basil Family. More

I am very satisfied with the dealership and the salesman I had. I viewed the vehicle on line. I made a appointment to test drive a couple of vehicles. I made a deal I was happy with and had my truck home wi I had. I viewed the vehicle on line. I made a appointment to test drive a couple of vehicles. I made a deal I was happy with and had my truck home within two days. All this during the pandemic. Great people to work with. I felt completely safe from start to finish and would recommend anyone who is looking for a great experience to stop by and see the salespeople at Basil resales. You won’t be disappointed. More

Great that Doug and his Team could take care of my needs this week. Doug, especially, was very respectful of using Social Distancing during our get-togethers. this week. Doug, especially, was very respectful of using Social Distancing during our get-togethers. More

Been going there for years top notch service and sales.Always friendly and professional.Highly recommend to anyone buying a Ford or used car.Represent the Ford name very well sales.Always friendly and professional.Highly recommend to anyone buying a Ford or used car.Represent the Ford name very well More

Dave from basil ford is the man!!!!! Friendly good service and will be back for sure. Had a good experience with everything I really appreciate Dave and staff there service and will be back for sure. Had a good experience with everything I really appreciate Dave and staff there More

I received the best care when I purchased my new vehicle. The staff was great to work with and very understanding. The dealership was very clean. The staff was great to work with and very understanding. The dealership was very clean. More

Service Car Always had Great service. Clean and comfortable waiting area and restrooms. Always friendly and helpful and fast. Service advisors are always efficien Always had Great service. Clean and comfortable waiting area and restrooms. Always friendly and helpful and fast. Service advisors are always efficient and attentive to your needs. More

reason for visit was oil change also had other service done My team consisted of Andrew Kern was wonderful to deal with very patient,pleasant and very helpful. went beyond his job duties to assist me. My team consisted of Andrew Kern was wonderful to deal with very patient,pleasant and very helpful. went beyond his job duties to assist me. More

Pleasant associates, friendly and super quick with work being done! Clean waiting area with lots of snack choices.Getting the car washed was a plus. Best place for service! being done! Clean waiting area with lots of snack choices.Getting the car washed was a plus. Best place for service! More

Exceptional communication and service. Couldn’t be more happy with Basil Ford. The service department is the best in Buffalo in my opinion. Highly recommend! happy with Basil Ford. The service department is the best in Buffalo in my opinion. Highly recommend! More