Basil Ford
Cheektowaga, NY
Filter Reviews by Keyword
By Type
623 Reviews of Basil Ford
Basil Ford: We now have (3) Fords in our family. I just picked up my 2016 Fusion. That makes 3 purchases with a great experience and a great deal. Empoyee dealt with: Miro Thanks so much I just picked up my 2016 Fusion. That makes 3 purchases with a great experience and a great deal. Empoyee dealt with: Miro Thanks so much More
There is only one place for a Ford - Basil !!!!! I have purchased all my vehicles through Basil. The most recent purchase hit it out of the ball park. I have know Bill for years passed on previous pu I have purchased all my vehicles through Basil. The most recent purchase hit it out of the ball park. I have know Bill for years passed on previous purchases and customer care. Miro was sales rep and the time and attention he provided was EXCEPTIONAL ! I am still on Cloud 9 driving the Ford Escape he sold me. In meeting members of the team on my visit - I cannot picture that =anyone would leave there dissatisfied, Miro - Bill Thank you for making this an unbelievable experience. More
Great Experience! Excellent customer service! This was my third lease with them! Top notch service with a smile. You really feel that your business is appreciated and t Excellent customer service! This was my third lease with them! Top notch service with a smile. You really feel that your business is appreciated and that's important. More
Best experience ever buying a used vehicle ! Excellent service! Best experience ever buying a used car. Worked with Mike Kelly , and he worked with me to get me my dream car! I went to other d Excellent service! Best experience ever buying a used car. Worked with Mike Kelly , and he worked with me to get me my dream car! I went to other dealerships, and I wish I would of just started here! Would of saved me a lot of time...no one else came near what Mike offered me! More
Amazing Customer Service We recently leased our fourth Ford vehicle - all from Mike Kelly. I cannot say enough good things about Mike - he truly wants to make the car buying/ We recently leased our fourth Ford vehicle - all from Mike Kelly. I cannot say enough good things about Mike - he truly wants to make the car buying/leasing experience enjoyable and goes out of his way to make sure you are happy with the purchase. Without any reservation, we would recommend Mike to our family, friends and co-workers. The team in the service station are wonderful to deal with as well. Great dealership all around. Terri More
One Happy Customer I am thouroughly pleased with the excellent service basil ford has provided. Not only are the staff professional and friendly, they will go the extra I am thouroughly pleased with the excellent service basil ford has provided. Not only are the staff professional and friendly, they will go the extra mile to please the customer. Tammy Decker has been a great help during the last 2 times I have brought my vehicle into the truck center. They even went out of their way to check my daughter's tires and fill them with air when I went to pick up my Escape yesterday. My truck runs beautifully and was completed in a timely manner. I would recommend Basil Ford to anyone. More
Great employees! I found it very nice to be greated by wonderful employees. Highly enjoyed the customer service. The service on the vehicle took longer than expected, I found it very nice to be greated by wonderful employees. Highly enjoyed the customer service. The service on the vehicle took longer than expected, the staff was understanding and accommodating. Not only was the work quality but the customer service meant everything. More
2 Car lease once again basil Ford has got us a great lease me and my wife. Michael Kelly helped us into 2 new 2015 Escape's. I hope you will give them a try. once again basil Ford has got us a great lease me and my wife. Michael Kelly helped us into 2 new 2015 Escape's. I hope you will give them a try. More
My Experience in Purchasing a New Vehicle at Basil Ford I recently purchased a new vehicle and had undercoating applied.. I was very satisfied with the car when I picked it up. Mike Kelly, the sales represe I recently purchased a new vehicle and had undercoating applied.. I was very satisfied with the car when I picked it up. Mike Kelly, the sales representative, was very helpful as were the other personnel at Basil Ford. As appears in my ratings, the experience was excellent. More
Miro is an awesome sales person My lease was coming due and si made a trip into Basil to decide what I wanted to do. Miro greeted me asked me some basic questions about my preference My lease was coming due and si made a trip into Basil to decide what I wanted to do. Miro greeted me asked me some basic questions about my preferences and BAM pulled up in my next car! He was fast, efficient and friendly! He pointed out all the features of the car and even made sure the car was warmed up while we signed the paperwork! We have another car who's lease is up in a few months- We will definitely go see Miro for that car too! One other note we dealt with the paperwork with Ben, he was also very personable and helpful. He made the paperwork and all the things you have to sign bearable and easy to understand. We were in and out in no time! Thanks for great service Miro and Ben! More

