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Basney Honda
Mishawaka, IN
3,315 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 3,315 reviews
Verified Customer
November 12, 2026
Scott was patient, kind and professional. I would recommend him to friends and family. Thank you Scott I would recommend him to friends and family. Thank you Scott More
by suzischap56
November 11, 2026
I was not communicated with even though I was in the waiting area. After 4 hours, I received an email about things that required my approval but I was sitting in the waiting area. I didn't appreciate ha waiting area. After 4 hours, I received an email about things that required my approval but I was sitting in the waiting area. I didn't appreciate having to find someone to talk to about the problems that needed approval. Nothing was explained and when I asked I wasn't given much information. It was very disheartening. More
by Englishteachercarroll
November 11, 2026
Everything was fine except no one explained why my vehicle was needing a rear diff service with only a little over 5,000 miles on the vehicle vehicle was needing a rear diff service with only a little over 5,000 miles on the vehicle More
by manderson814
November 11, 2026
The customer service is mediocre to poor. I love the car though so I continue ti go there for service. I love the car though so I continue ti go there for service. More
by vgritter
November 11, 2026
Amazing place to buy a car. No pressure, easy, quick process. I wouldn’t hesitate to buy again. Thanks Basney Honda!!! No pressure, easy, quick process. I wouldn’t hesitate to buy again. Thanks Basney Honda!!! More
by rleinen79
Employees Worked With
Other Employees :
Erica Myers. Five star
November 10, 2026
Excellent service by Austin. Great service and insight provided by Austin. Best service in the dealership. Great service and insight provided by Austin. Best service in the dealership. More
by abwilliamson3
November 10, 2026
Emma cancelled my appointment without explanation and the car broke down. She is very rude and not friendly at all. the car broke down. She is very rude and not friendly at all. More
by KSARASIN
November 10, 2026
I made an appointment online weeks in advance. I arrived 15 minutes early to my appointment. It was an hour and half before my vehicle was touched by an employee. I then proceeded to wait an addit I arrived 15 minutes early to my appointment. It was an hour and half before my vehicle was touched by an employee. I then proceeded to wait an additional TWO hours before anyone even spoke to me. Almost 4 hours to be quoted a price THREE TIMES what I paid for the vehicle. Just for the quote to include something silly like the back wiper needing to be replaced. I won’t be returning. Your mechanics (and dealership) isn’t for anyone that buys second hand, More
by torrey.speirs
Employees Worked With
