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Basney Honda
Mishawaka, IN
2,805 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,805 reviews
September 16, 2021
I am so disappointed with our experience at Basney Honda Mishawaka. We dealt with Steve Peacock and purchased a used vehicle from them. We were told that they did a thorough inspection to ensure the cars ar Mishawaka. We dealt with Steve Peacock and purchased a used vehicle from them. We were told that they did a thorough inspection to ensure the cars are “Road Ready”. Absolutely a lie. We drove off the lot only to find a tail light out. We had our local mechanic perform an inspection and found ALL fluids (except for oil) were low. 2 front tires were replaced (and with it being a 4WD vehicle you are supposed to change all 4 tires together), one caliper replaced (when it’s unheard of not to replace both). On top of that, when determining if we wanted to finance or pay cash, they would not provide us the rate for the loan…. Only the payment amount. They said I wouldn’t know the interest rate until I applied for the loan… RIDICULOUS! I am so disappointed with our experience and have told everyone that will listen. We won’t be back More
by christy_wegener
Verified Customer
September 16, 2021
The service was outstanding I can’t say enough good The service was outstanding I can’t say enough good things about the service I’m very satisfied The service was outstanding I can’t say enough good things about the service I’m very satisfied More
by Diannsboy
Employees Worked With
Bryan Smith, Brian Lynn
September 15, 2021
Getting an oil change without a appointment worked well this time. Not always the case. this time. Not always the case. More
by RALPHACITO
September 14, 2021
My husband and I are so pleased with the purchase process for our new HR-V EX. Basney was honest and fair in their business practices from the moment Scott Allen greeted us and arranged our test drive, Mat L for our new HR-V EX. Basney was honest and fair in their business practices from the moment Scott Allen greeted us and arranged our test drive, Mat Laprad set up our pricing and financing, to completing the deal and driving away with our Honda. This is now our 4th new Honda from Basney. Thank you, Basney Honda! More
by Satisfied Customer
September 14, 2021
Austin is very helpful. For some reason I arrived a Austin is very helpful. For some reason I arrived a week Early, but I got in Austin is very helpful. For some reason I arrived a week Early, but I got in More
by CJA2011
Employees Worked With
September 14, 2021
Service was good but the price I think little much. Overall good experience will come back Overall good experience will come back More
by Rajiv
Employees Worked With
September 14, 2021
They seemed organized and car is running well. Quick and efficient check in and checkout. efficient check in and checkout. More
by areeba
Employees Worked With
