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Basney Honda
Mishawaka, IN
2,806 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,807 reviews
August 17, 2021
Bob Briney has always been a great guy to work with. I have been purchasing automobiles from him for twenty years and will continue to do so. have been purchasing automobiles from him for twenty years and will continue to do so. More
by dphillips
Verified Customer
August 13, 2021
It was my first visit to the dealer for service. I was initially skeptical about how well the first come first served system would work, but all went fine. I was served quickly and professionally by Brad initially skeptical about how well the first come first served system would work, but all went fine. I was served quickly and professionally by Brad. More
by mgerdes
Employees Worked With
Brad Pankow
August 12, 2021
I came here after 2 bad experiences at the dealership I purchased our car from. The service I received totally restored my faith in dealer service centers. I was beyond impressed. purchased our car from. The service I received totally restored my faith in dealer service centers. I was beyond impressed. More
by Jeff Staley
Employees Worked With
Brian Lynn
August 12, 2021
This place has great mechanics HOWEVER….twice now I’ve been promised phone calls regarding parts and when they would arrive and all I got was crickets. I called about my car during the first encounter lef been promised phone calls regarding parts and when they would arrive and all I got was crickets. I called about my car during the first encounter left a message no one called me back. Finally I was able to reach them and got the car repaired. I’ve never received a phone call concerning the parts for my second encounter with Basney. More
by NoRespect
Employees Worked With
Brian Lynn
August 12, 2021
We had an appointment to get our air airbag replaced. They took a certain time and got us out early because my husband had a doctor appointment They took a certain time and got us out early because my husband had a doctor appointment More
by Tdefreeuw
Employees Worked With
Matt Mulstay
August 11, 2021
When buying a new vehicle we always choose a dealership where the Service Department is excellent. That is Basney Honda. That is why we keep coming back to Basney. Most likely our next vehicle will be f where the Service Department is excellent. That is Basney Honda. That is why we keep coming back to Basney. Most likely our next vehicle will be from Basney because of the Service Department. The Sales Staff should thank the Service Staff for helping to bring in new sales. 🙂 More
by TITOKI
Employees Worked With
Brian Lynn, Matt Mulstay
August 10, 2021
Very responsive but we could not make the deal happen this time. Reached out to them because of a past relationship. Met with them, drove the vehicle, but could not reach a deal. this time. Reached out to them because of a past relationship. Met with them, drove the vehicle, but could not reach a deal. More
by GMan
Employees Worked With
August 07, 2021
Steve Peacock was great to work with. He is knowledgeable and took time to explain all the features of the Pilot. The entire experience was excellent. and took time to explain all the features of the Pilot. The entire experience was excellent. More
by boilermark82
